Xormon NG stops collecting data randomly

andrekruger

The appliance seems to stop collecting data and it appears to lose it's IP address, round about the time i saw an error of it running out of memory - i have to reboot the appliance about 3 times and then it regains it's ip address and then it resumes normal operation for a few days until it happens again (it seems to work fine from monday to friday afternoon, and then crashes, come monday i have to reboot it again to get it working)

Patrik

Hi Andre,

please send us logs:

UI --> settings --> Logs --> support logs: follow the form

Send us generated file via https://upload.xormon.com

andrekruger

Hi Patrik

i uploaded the logs as requested

thank you

Andre

Patrik

Hello Andre,

the issue appears to be that the filesystem for your database is running out of space. The data collection resumes normal functionality after a few days because specific data is cleaned up from the database after three days. Therefore, the best course of action is to increase the capacity of your filesystem ("/dev/sda1") to at least double its current size.