Infortrend GS error

Hello,

We have some problems to get data from storage.

The /home/stor2rrd/stor2rrd/logs/error.log file contains the following:

Tue Sep 5 09:33:02 2023: Can't open /home/stor2rrd/stor2rrd/data/GS3016/pool.cfg : No such file or directory : (ignore after fresh install) /home/stor2rrd/stor2rrd/bin/storage.pl:23599

Tue Sep 5 09:33:02 2023: GS3016: VOLUME cfg file has not been found : /home/stor2rrd/stor2rrd/data/GS3016/VOLUME/volumes.cfg /home/stor2rrd/stor2rrd/bin/storage.pl:25702

Tue Sep 5 09:33:02 2023: GS3016 : get_pool_csv_report error, no source: resp_t:h /home/stor2rrd/stor2rrd/bin/storage.pl:29157

Tue Sep 5 09:33:02 2023: GS3016 : get_pool_csv_report error, no source: data_rate:h /home/stor2rrd/stor2rrd/bin/storage.pl:29157

Tue Sep 5 09:33:02 2023: GS3016 : get_pool_csv_report error, no source: io_rate:h /home/stor2rrd/stor2rrd/bin/storage.pl:29157

STOR2RRD version 7.70

STOR2RRD edition free

OS info Linux

Perl version v5.26.3

Web server info Apache

RRDTOOL version 1.7.0

SQLite version 3.26.0

Device count Get a quote via email

STORAGE

INFORTREND 1

Comments

  • send us logs

    Note a short problem description in the text field of the upload form.


    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir


    tar cvhf logs.tar logs tmp/*txt


    gzip -9 logs.tar


    Send us logs.tar.gz via https://upload.stor2rrd.com

  • Problem fixed. Initially, the 7.6 application was installed in which there was a problem, we applied the update to 7.7 - it did not help. Then we decided to carry out a fresh installation of 7.7 - now everything works. Thank you for participating!

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