New version Export Tool 2 cannot run as user lpar2rrd ?

storage

I using the export tools and VSP-G currently

Now I adding the new E590 , the test connection show the same error as below which export tool 2 running as lpar2rrd  

but when I run as root with the same parameter, it can run successfully

Now all the charts on E590 cannot be shown.

Any hints? Thanks!

Lukas

Hello,

su -l lpar2rrd

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir

cd /opt/hds/93-06-22

./runUnix.sh show interval -ip 192.168.255.66 -login <username> <password>

echo $?

mkdir /tmp/export_tool_data

./runUnix.sh export data -ip 192.168.255.66 -login <username> <password> -outpath /tmp/export_tool_data -range 202208150514:202208150519 -group Port -option nocompress

echo $?

Thank you

storage

Hi Lukas

Thanks

Lukas

Hello,

Do the following:

su -l lpar2rrd
cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
./bin/config_check.sh <storage name> > tmp/connection_test_storage.txt
ls -ltR /opt/hds/ > tmp/hds_list.txt
tar cvhf logs.tar logs tmp/*txt data/<storage name>/log/* /opt/hds/93-06-22/log/*
gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com

Note: where <storage name> is storage name in stor2rrd

Thank you

storage

Hi Lukas

Log uploaded

Thanks