New version Export Tool 2 cannot run as user lpar2rrd ?

storage
edited August 16 in Hitachi

I using the export tools and VSP-G currently

Now I adding the new E590 , the test connection show the same error as below which export tool 2 running as lpar2rrd  

but when I run as root with the same parameter, it can run successfully

Now all the charts on E590 cannot be shown.


Any hints? Thanks!

Comments

  • Hello,

    su -l lpar2rrd

    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir

    cd /opt/hds/93-06-22

    ./runUnix.sh show interval -ip 192.168.255.66 -login <username> <password>

    echo $?

    mkdir /tmp/export_tool_data

    ./runUnix.sh export data -ip 192.168.255.66 -login <username> <password> -outpath /tmp/export_tool_data -range 202208150514:202208150519 -group Port -option nocompress

    echo $?


    Thank you

  • Hi Lukas


    Thanks

  • Hello,

    Do the following:

    su -l lpar2rrd
    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
    ./bin/config_check.sh <storage name> > tmp/connection_test_storage.txt
    ls -ltR /opt/hds/ > tmp/hds_list.txt
    tar cvhf logs.tar logs tmp/*txt data/<storage name>/log/* /opt/hds/93-06-22/log/*
    gzip -9 logs.tar
    


    Send us logs.tar.gz via https://upload.stor2rrd.com

    Note: where <storage name> is storage name in stor2rrd


    Thank you

  • Hi Lukas

    Log uploaded

    Thanks

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