jan_dvorak

Hi, yes you can add a secondary HMC as a backup. The first one is the default one. If there is a problem with the hmc, the second HMC will be used instead.

Hi, can you try to refresh the menu manually? cd /home/lpar2rrd/lpar2rrd; #or your LPAR2RRD directory rmp tmp/menu*; ./load.sh html; Do you see any difference?

Hi, send us your current SAN data file. You can find it here: cd /home/lpar2rrd/lpar2rrd; #or your LPAR2RRD directory ls -l data/<server_name>/<hmc_name>/iostat/HMC_<hmc_name>_san_perf_xxxx.json Upload the file to https://upload.lpar2rrd.com and note a short problem description please.

Hi, Send us your current logs please. Please add a short problem description. cd /home/lpar2rrd/lpar2rrd; #or your LPAR2RRD directory ls -l data/*/<hmc1>/pool.rrm > tmp/hmc1.txt; ls -l data/*/<hmc2>/pool.rrm > tmp/hmc2.txt; ls -l data/*/<hmc3>/pool.rrm > tmp/hmc3.txt; tar cvhf logs.tar logs tmp/*txt tmp/*json; gzip -9…

Hi, apply please this debug script and send me then your log after running the load. It will show all your SEA adapters and we can take a look into why you're not getting all the information. https://download.lpar2rrd.com/patch/7.42-2-1-g4e9b/hmc_rest_api.pl.gz Gunzip it and copy to /home/lpar2rrd/lpar2rrd/bin (755,…

Hi, send us your current logs please. cd /home/lpar2rrd/lpar2rrd; #or your LPAR2RRD dir tar cvhf logs.tar logs tmp/*txt tmp/*json; gzip -9 logs.tar; Send us the logs.tar.gz via https://upload.lpar2rrd.com

Hi, We've seen this few times and one of these helped: 1) &#13;To resolve the issue: &#13;http://www-01.ibm.com/support/docview.wss?uid=isg3T1024482 There is a description we got from our customer and how they resolved it. Not sure if it's the same case but it might help you. After upgrading the VIOS to 3.1, the…

Hi, what do you mean by incomplete deployment? If the lpar is not activated or there are no active jobs providing performance data, these errors can occur. This may have an impact on data (SEA, LAN, SAN, SAS..). Do you see the HEA data at least for some? Can you provide a screenshot of the graph and your menu of HEA…

Another user solved the problem with IBM that admitted there is a flaw when using LPM on some firmware versions. There are possible solutions: IBM Support notes that there is a recently discovered flaw related to partition LPM and counts with dedicated processors. Its repair is already being worked on but there is no…

Hi, this is probably related to the issue you mentioned. Can you verify the idle cycles and utilized cycles? lslparutil -r lpar -m SERVER_NAME --filter "event_types=sample,lpar_names=LPAR_NAME"

Hi, send me please output of an API command. Insert the link in your browser and substitute the HMC_IP with the actual IP or hostname. Login then as lpar2rrd user. https://HMC_IP/rest/api/uom/ManagedSystem Copy&paste the output XML into a file and send it to support@lpar2rrd.com with a link to this thread. Also, send me…

This is probably the reason Powers disappeared from menu. You can either wait or run these commands after data collection is started again. cd /home/lpar2rrd/lpar2rrd; #or LPAR2RRD dir ./load_hmc_rest_api.sh; ./load.sh html;

Hi, do these files update regularly? ls -l data/*/*/pool.rrm; ./load.sh html;

Hi, it looks like it tries to comunicate via http (https is needed). . etc/lpar2rrd.cfg ; $PERL bin/hmc-restapi-test.pl your_hmc_ip "DEBUG_BAD_HMC" | grep -vi pass > o.txt; Send us the output of the command above via https://upload.lpar2rrd.com Note a short description or link to this thread in the form. Thanks.

Hi, send us current logs please. &#13; cd /home/lpar2rrd/lpar2rrd; #or your LPAR2RRD dir tar cvhf logs.tar logs tmp/*.txt tmp/*.json; &#13; gzip -9 logs.tar; &#13; Send us the logs.tar.gz via https://upload.lpar2rrd.com &#13;

Hi, cd /home/lpar2rrd/lpar2rrd;#or your LPAR2RRD dir ls -l data/*/*/config.html; tar cvhf logs.tar logs tmp/*.txt tmp/*.json; gzip -9 logs.tar; Send us current logs.tar.gz via https://upload.lpar2rrd.com

Hi, it will appear after some time in GUI. Let us know if it won't appear in 24 hours. Jan Dvorak

Hi, enable utilization collection for the servers. Utilization data collection is disabled for managed system : hmc1.domain:BASTET-HMC to enable it run :ssh hscroot@hmc1.domain "chlparutil -r config -m BASTET-HMC -s 60"--Utilization data collection is disabled for managed system : hmc2.domain:BASTET-HMC to enable it run…

Hi, send us your current logs to see why there isn't any CPU Total data. cd /home/lpar2rrd/lpar2rrd; #or where is your LPAR2RRD working directory tar cvhf logs.tar logs tmp/*.txt tmp/*.json; gzip -9 logs.tar; Send the logs.tar.gz via https://upload.lpar2rrd.com (copy&paste your original post to the form please.) Thanks.

Unfortunately we are not able to recover previous data if there was a newer timestamp inserted into rrd.

Hi, this is probably something we resolved in our latest release. Upgrade to the latest version and let us know if that resolve the issue. If there is not enough data you'll be informed with similar error in the trend graph. https://www.xormon.com/download.php

Hi, send us your logs to see what is happening in your environment. cd /home/lpar2rrd/lpar2rrd; tar logs.tar logs tmp/*.txt tmp/*.json; gzip -9 logs.tar; Send us logs.tar.gz via https://upload.lpar2rrd.com

Hi I think the problem is that the lpars reports more idle_cycles than capped_cyles. send us your logs to verify that. cd /home/lpar2rrd/lpar2rrd; tar cvhf logs.tar logs tmp data/*/*/iostat/*.json; gzip -9 logs.tar; Send us the logs.tar.gz via https://upload.lpar2rrd.com

Hi, send us logs, note a short problem description in the form (copy&paste your message from here) cd /home/lpar2rrd/lpar2rrd; # or where is your LPAR2RRD working directory tar cvhf logs.tar logs tmp; gzip -9 logs.tar; https://upload.lpar2rrd.com

Fantastic. I will put there a solution for others' information. There are some issues with vioses. Error 500:Unknown internal error.: Error occurred while querying&#13; for VirtualMediaRepository from VIOS vios_id2&#13; with ID 2 in System 1111-A1A*111A1AA - Unable to connect to&#13; Database…

Hi, Send us your logs. It is the easiest way is to debug it. cd /home/lpar2rrd/lpar2rrd; #or where is your LPAR2RRD working directory &#13; ls -l data/*/*/*.rrm > tmp/o.txt; &#13; tar cvhf logs.tar logs tmp; &#13; gzip -9 logs.tar; Send us the logs.tar.gz via upload https://upload.lpar2rrd.com/ I'll reply to your e-mail…

Hello Kutz, it is possible the first run might take longer. Can you send me a screenshot of that missing data and your logs? We'll take a look at that issue. &#13; cd /home/lpar2rrd/lpar2rrd # or where is your LPAR2RRD working dir &#13; tar cvhf logs.tar logs tmp/*txt tmp/*json *.txt *.out &#13; gzip -9 logs.tar &#13; Send…

I see this in your error log. We faced this issue in past. Error 500:Unknown internal error.:Error occurred while querying for VirtualMediaRepository from VIOS V**** with ID 1 in System 0000-00A*000000A - Unable to connect to Database- at…

Hi @jmgg12 , there might be some issue when generating this cpu.cfg file. Send me the logs and I'll take a look into your issue.

Hello, this could happen when vios is not present in cpu.cfg file. Let me see your logs then. cd /home/lpar2rrd/lpar2rrd # or where is your LPAR2RRD working directory ls -l data/*/*/cpu.cfg > tmp/cpu_cfg.txt tar cvf logs.tar logs tmp/*.txt &#13; gzip -9 logs.tar &#13; Send us the logs.tar.gz via https://upload.lpar2rrd.com/