i faced issue with error

Please note that your support is needed to solve this issue, as mentioned on the screen.


totals:DATA: totals failed ERROR: bad CF: data_in at /home/stor2rrd/stor2rrd/bin/detail-graph-cgi.pl line 2682. /home/stor2rrd/stor2rrd/bin/detail-graph-cgi.pl:836


Comments

  • Hi,


    Send us logs. 

    Note a short problem description in the text field of the upload form.


    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir

    tar cvhf logs.tar logs tmp/*txt

    gzip -9 logs.tar


    Send us logs.tar.gz via https://upload.stor2rrd.com

  • loge has been updated


  • Hi,


    we would need to see some additional files:

    Note a short problem description in the text field of the upload form.


    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
    tar cvhf logs.tar tmp/LAN-totals/*
    gzip -9 logs.tar
    


    Send us logs.tar.gz via https://upload.stor2rrd.com

  • Loge has been uploaded

  • Hi,


    su - lpar2rrd
    cd /home/stor2rrd/stor2rrd/data
    rm -rf 'Wrong Type (should be OCTET STRING): NULL'
    cd ..
    ./load.sh
    


    Wait till the end.

    After that refresh stor2rrd UI (ctrl+F5).

    Let us know if that solved the issue.

  • Thank you. Issue solved. could you please tell me the Cause of the problem?

  • Hi,


    there was a switch with the name 'Wrong Type (should be OCTET STRING): NULL'.

    It was probably caused by the wrong switch configuration.

    As i saw in your logs, you have some not working switches in your configuration.


  • After applying the commands,!! How can it be removed (wrong type...)? In the SW tree, it does not appear


  • Hi Ahmed,


    why are you using exclamation marks? Is there a reason for that?


    Follow this docu, remove wrong switch 'Wrong Type (should be OCTET STRING): NULL':

    https://stor2rrd.com/how_to_remove_storage.php

  • I used why the wrong switch appeared after removing the SW by CLI!

  • Hi,


    switch must be removed from the more destinations as it is described in the docu i sent to you in the previous message.


    I still do not see any reason to use exclamation marks...

  • Thank you, issue solved ????😋😎



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