Patrik

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Username
Patrik
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Member, Moderator, Support

Comments

  • Hello Andre, the issue appears to be that the filesystem for your database is running out of space. The data collection resumes normal functionality after a few days because specific data is cleaned up from the database after three days. Therefore, the best course of action is to increase the capacity of your filesystem…
    in Xormon NG stops collecting data randomly Comment by Patrik August 29
  • Hi Andre, please send us logs: UI --> settings --> Logs --> support logs: follow the form Send us generated file via https://upload.xormon.com
    in Xormon NG stops collecting data randomly Comment by Patrik August 26
  • Hello Phil, the issue could be with the hostname part IT - EMEA. Consider replacing the slash between IT and EMEA with a different character, as it is not a standard character. After making the changes, try running ./load_azure.sh and then ./load_azure.sh html. Once it completes, refresh your lpar2rrd in your browser. If…
    in New install - Azure connection menu issue Comment by Patrik June 5
  • Hello Phil, please send me the output of ./load_azure.sh > output.log, and if possible, attach the two configuration files in the conf folder. -rw-r--r-- 1 lpar2rrd lpar2rrd 152887 Jun 5 09:45 'xxx IT – EMEA - CORP - NON_PROD.json' -rw-r--r-- 1 lpar2rrd lpar2rrd 342566 Jun 5 10:03 'xxx IT – EMEA - RETAIL - NON_PROD.json'
    in New install - Azure connection menu issue Comment by Patrik June 5
  • Hello Phil, can you see the conf.json file in your data/Azure folder?
    in New install - Azure connection menu issue Comment by Patrik June 5
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