Patrik

Hi Michael, Thank you for your question. Xormon NG connects to IBM Cloud services using DNS hostnames rather than fixed IP addresses. IBM Cloud uses load balancing and dynamic infrastructure, so the resolved IP addresses may change over time. Because of this, we cannot provide a fixed list of IP addresses to allow in the…

Hello, there was a problem with the timezone adjustment for HW Events, it should work in this updated version: https://download.xormon.com/ng/xormon-ng-2.1.11.tar.gz upgrade docu XorMon: https://xormon.com/xormon-upgrade.php the timezone that gets used is the user profile timezone

Hello John, Please provide the output of node --version. Also, what type of installation do you have: Docker, Podman, our appliance, or clean install?

Hello alexo, try updating to this new version: https://download.xormon.com/ng/xormon-ng-1.8.5.tar.gz, After upgrading, either wait until midnight for TOPS to reload, or manually reload them via UI --> Settings --> Application --> Advanced Tab (Job Debugging section). Allow a minute for generation and then verify

Hello Andre, the issue appears to be that the filesystem for your database is running out of space. The data collection resumes normal functionality after a few days because specific data is cleaned up from the database after three days. Therefore, the best course of action is to increase the capacity of your filesystem…

Hi Andre, please send us logs: UI --> settings --> Logs --> support logs: follow the form Send us generated file via https://upload.xormon.com

Hello Phil, the issue could be with the hostname part IT - EMEA. Consider replacing the slash between IT and EMEA with a different character, as it is not a standard character. After making the changes, try running ./load_azure.sh and then ./load_azure.sh html. Once it completes, refresh your lpar2rrd in your browser. If…

Hello Phil, please send me the output of ./load_azure.sh > output.log, and if possible, attach the two configuration files in the conf folder. -rw-r--r-- 1 lpar2rrd lpar2rrd 152887 Jun 5 09:45 'xxx IT – EMEA - CORP - NON_PROD.json' -rw-r--r-- 1 lpar2rrd lpar2rrd 342566 Jun 5 10:03 'xxx IT – EMEA - RETAIL - NON_PROD.json'

Hello Phil, can you see the conf.json file in your data/Azure folder?