Lukas

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Lukas
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  • Hello, Try this fix (connection test) https://download.stor2rrd.com/patch/config_check.sh.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxr-xr-x 1 stor2rrd stor2rrd 129638 10. pro 09.02 config_check.sh If your web browser gunzips it automatically then just rename it: mv config_check.sh.gz…
    in Cisco MDS 9710 setup & test works but load_sanperf.sh not doing anything and GUI not showing Comment by Lukas December 2019
  • hello, Did you follow our documentation? https://www.stor2rrd.com/Hitachi-VSPG-VSP-HUS-AMS-HNAS-monitoring.htm The /etc/horcm1.conf file looks ok. Send us these logs: cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar /HORCM/log1/* /etc/horcm1.conf gzip -9 logs.tar Send us logs.tar.gz via…
    in Wrong values on data read from storage VSP G800 Comment by Lukas November 2019
  • Hi Ngarcia, look here (link below). The user seems to have solved the same problem. https://community.hitachivantara.com/s/question/0D51J00004fdSEW/horcm-instance-does-not-start it is written in the thread "We fixed the issue. Thanks for the assistance. The cmd device for the secondary horcm was not logged in via the iscsi…
    in stor2rrd reporting issue in VSP-G. Comment by Lukas November 2019
  • Hi, Send us logs pls. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com You might even attach screenshots when it helps in…
    in capacity issue Comment by Lukas November 2019
  • Hi, Did you create the conf file (/etc/horcm2.conf)? ls -l /etc/horcm* Thank you
    in stor2rrd reporting issue in VSP-G. Comment by Lukas November 2019
  • Hello, Please send us output from command cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir ./bin/config_check.sh vspg200 Note: send us the output of the command above to email support(at)stor2rrd.com thank you
    in Stor2rrd with snmp v3 for Hitachi storage Comment by Lukas October 2019
  • Hello, please do the following Enable enhanced stats It must be anabled otherwise Pool and Disk stats will not work Use HNAS CLI (ssh) to enable it under supervisor user: $ ssh supervisor@<EVS hostname/IP> HNAS1:$ enhanced-perf-stats Enhanced stats gathering: disabled HNAS1:$ enhanced-perf-stats -enable This is also…
    in Pool data missing for HNAS in V2.60 Comment by Lukas October 2019
  • Hello, I apologize for the inconvenience. now the upload should be working. Regarding file download. Try clearing your web browser cache or using a different browser. thank you
    in ERROR: Login to API failed Comment by Lukas October 2019
  • Hello, unfortunately, the output did not reveal where is the error. Try this debug script: https://download.stor2rrd.com/patch/pure_apitest.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxr-xr-x 1 stor2rrd stor2rrd 5968 2. říj 13.28 pure_apitest.pl If your web browser gunzips it…
    in ERROR: Login to API failed Comment by Lukas October 2019
  • Hello, Send us logs pls. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com You might even attach screenshots when it helps in…
    in ETERNUS DX60 S4 Comment by Lukas September 2019
  • Hi, please replace the old stor2rrd-cgi.sh script with a new one and describe where is the problem (screenshot) thank you
    in Error in reporter CSV Comment by Lukas August 2019
  • Hi, Try this fix: https://download.stor2rrd.com/patch/stor2csv.pl.gz Gunzip it and copy to /home/lpar2rrd/stor2rrd/bin (755, lpar2rrd owner) -rwxr-xr-x 1 lpar2rrd lpar2rrd 91838 6. srp 10.04 stor2csv.pl If your web browser gunzips it automatically then just rename it: mv stor2csv.pl.gz stor2csv.pl after copy script to bin…
    in Error in reporter CSV Comment by Lukas August 2019
  • Hello, Send us logs pls. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com You might even attach screenshots when it helps in…
    in XIV volumes data not displayed after linux host reboot Comment by Lukas July 2019
  • Hello, Try this debug script: https://download.stor2rrd.com/patch/pure_apitest.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxr-xr-x 1 stor2rrd stor2rrd 5275 8. čec 08.28 pure_apitest.pl If your web browser gunzips it automatically then just rename it: mv pure_apitest.pl.gz…
    in ERROR: REST API version is not defined Comment by Lukas July 2019
  • Hi, Try this fix: https://download.stor2rrd.com/patch/xivperf.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxr-xr-x 1 stor2rrd stor2rrd 54879 Jul 2 09:51 xivperf.pl If your web browser gunzips it automatically then just rename it: mv xivperf.pl.gz xivperf.pl after copy script to bin…
    in IBMX XIV GEN3 - No volume mapping Comment by Lukas July 2019
  • Hello, Send us logs pls. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt data/VSPG-700/log gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com You might even attach screenshots when it…
    in New install can't see any stats error durign .load.sh Comment by Lukas June 2019
  • Hello, Send us logs pls. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt data/<STORAGE-ALIAS>/IOSTATS gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com where <STORAGE-ALIAS> is…
    in Lenovo ThinkSystem DS6200 - Health Status Comment by Lukas June 2019
  • The REST API for software version 4.1.x and newer is not compatible with REST API for software version 3.x or older. That's why it doesn't work for you (Our product uses StoreOnce REST API version 3.x or older to get all necessary data.). We will develop data retrieval from StoreOnce REST API version 4.1.x and newer. Thank…
    in HPE StoreOnce5200 - ERROR: Login to API failed Comment by Lukas June 2019
  • Hello, What is the software version (StoreOnce5200)? Thank you
    in HPE StoreOnce5200 - ERROR: Login to API failed Comment by Lukas June 2019
  • Hello, Here is a fix: https://download.stor2rrd.com/patch/storage.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxr-xr-x 1 stor2rrd stor2rrd 688456 16. kvě 15.45 storage.pl If your web browser gunzips it automatically then just rename it: mv storage.pl.gz storage.pl after copy scrip to bin…
    in Huawei OceanStor Dorado 5000v3 doesn;t have graphs for POOL folder. Comment by Lukas May 2019
  • Hello, 1. Pls check this setup http://www.stor2rrd.com/Hitachi-VSPG-VSP-HUS-AMS-monitoring.htm --> Allow monitoring of CU and WWN 2. send us logs and IOSTATS for affected storage. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt data/<storage name>/IOSTATS/* gzip -9…
    in Wrong values on data read from storage VSP G800 Comment by Lukas April 2019
  • Hello, I am sorry. Here is correct link https://origin-download.hitachivantara.com/download/epcra/hm80176.pdf Thank you
    in intermittent stats collection on G600 Comment by Lukas April 2019
  • Hello, The error "sanproject.serverux.data.SANRmiException : RMI server error (1, 5400)" is described in the documentation as Here is link…
    in intermittent stats collection on G600 Comment by Lukas April 2019
  • Hello, It looks good. Do you see data in the GUI? If no send us logs pls. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com You might…
    in stor2rrd 2.50 free and hitachi Comment by Lukas April 2019
  • Hello, 1. you are not right. Scripts vspgconf.pl and vspgperf.pl uses the user and password specified in the storage-list.cfg. 2. You will check user and password in etc/storage-list.cfg. Use encrypted password. https://www.stor2rrd.com/Hitachi-VSPG-VSP-HUS-AMS-monitoring.htm 3. You will send us outputs from the commands…
    in stor2rrd 2.50 free and hitachi Comment by Lukas April 2019
  • Hello, with this problem we will do nothing. We will recommended to raise a call with Hitachi support. Let us know what solution Hitachi support suggests. Thank you.
    in Capacity of a VSP-G Pool Comment by Lukas March 2019
  • Hello, You can ignore the raidcom commands that you see in the process list (ps -ef). For some reason, they do not appear syntactically correctly. Thank you
    in raidcom -a qry syntax Comment by Lukas March 2019
  • Hello, The volume Sql-Witness.r is not assigned to any hosts (there is no mapping host->Sql-Witness.r). That's why you can not see performance data for this volume. Thank you
    in 3PAR web interface incorrect virtual volume display. Comment by Lukas March 2019
  • Hello, This problem has already been reported by several users. The raidcom commands do not work. One of them wrote this Looks like i found an issue in SVOS. Im not sure whats ging on. raidcom via "stor2rrd" dosent work also if i delete and add the user brand new. Login via GUI ist working. I have to do some tests. On the…
    in Capacity of a VSP-G Pool Comment by Lukas February 2019
  • Hello, this problem has already been reported by several users. Try these commands: do they work? raidcom -login <login> <password> <-Ihorcm_id> raidcom raidcom get pool <-Ihorcm_id> raidcom -logout <-Ihorcm_id> where <login> is user name, <password> is password, <-Ihorcm_id> is number horcm.conf file example for line in…
    in Capacity of a VSP-G Pool Comment by Lukas February 2019
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