Comments
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Hello, Send us logs. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com Thank you
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Hello, I see this error for the first time. Did this error occur in the previous version? Try this curl command. echo -n "<user>_<password>" | md5sum | sed 's/ .*//g' | curl -k -X GET -H "Content-Type: application/json" https://<storage_hostname>/api/login/$(</dev/stdin) where user - username (HPE MSA2040) password -…
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Hello Sven, I think it should work. Try to install export tool 2 ( for VSP G700). Export tool version 1 uses SVP IP. Export tool version 2 uses node IP. Thank you
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Hello Sven, set SVP IP correctly (not node IP) su -l stor2rrd (lpar2rrd on Virtual Appliance) cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir ./bin/config_check.sh <STORAGE_ALIAS> Thank you
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about a new problem: cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir rm tmp/health_status_summary/<STORAGE ALIAS>* refresh GUI. now it should be fine thank you
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Hello, Can I know your reason? Annoying announcements? Red color of the health status (storage)? Thank you
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Hello, hm. Example above (see REST API interface). This has nothing to do with the CCI interface. Do you see the new CCI tab for storage that uses the REST API? Thank you
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Hello, It looks problem with CCI interface. We added a check if the CCI interface works. New tab CCI (near health status) Do you see a new tab? Let us know. Thank you
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Hello, Yes you are right. my fault. can you try again? https://download.stor2rrd.com/patch/7.04-6-24-ge9d2f/oceanstor_apitest.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxr-xr-x 1 stor2rrd stor2rrd 19251 Dec 2 14:45 oceanstor_apitest.pl If your web browser gunzips it automatically then…
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Hello, Do you try this debug script? https://download.stor2rrd.com/patch/7.04-6-24-ge9d2f/oceanstor_apitest.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxr-xr-x 1 stor2rrd stor2rrd 19329 Dec 2 11:15 oceanstor_apitest.pl If your web browser gunzips it automatically then just rename it: mv…
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Hello, The bug was in connection test of storage via GUI. However, the bug was not in the data collection. It is so? Try this fix: https://download.stor2rrd.com/patch/7.00-3-7-g5dba/DeviceConnTest.pm.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxr-xr-x 1 stor2rrd stor2rrd 212619 Oct 22…
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Hello, Here is the fix: https://download.stor2rrd.com/patch/7.00-3-1-gd688/purebladeperf.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxr-xr-x 1 stor2rrd stor2rrd 53789 Oct 21 14:38 purebladeperf.pl If your web browser gunzips it automatically then just rename it: mv purebladeperf.pl.gz…
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Hello, Please send us current logs and IOSTATS files for the affected storage. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt data/<STORAGE ALIAS>/IOSTATS/* gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com Thank you
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Hello, Do you have a context name defined in the storage configuration (in stor2rrd)? I think this is the same bug as here https://forum.xorux.com/discussion/937/vsp-g600-snmp-context-cannot-be-specified-on-stor2rrd it is also implemented for Synology NAS. thank you
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Hello, Send us complete logs. su -l stor2rrd # Use lpar2rrd account on the Virtual Appliance cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir ./bin/config_check.sh BFRCRBSTO100PH > tmp/connection_test_BFRCRBSTO100PH.txt tar cvhf logs.tar logs etc tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via…
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Hello, cd /home/lpar2rrd/stor2rrd/ rm tmp/2* ./load.sh refresh GUI Thank you
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Hello, 1. ignore connection test via UI 2. Try these latest scripts https://download.stor2rrd.com/patch/2.81-21-90-gbef51/vspgperf.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxr-xr-x 1 stor2rrd stor2rrd 264051 24. zář 10.21 vspgperf.pl If your web browser gunzips it automatically then…
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it looks good. Do you see the data for riks-HDS_G350?
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not yet. I need an output su -l lpar2rrd cd /home/lpar2rrd/stor2rrd ./bin/config_check.sh Thank you
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or su -l lpar2rrd cd /home/lpar2rrd/stor2rrd ./bin/config_check.sh Thank you
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Hello, 1. . /home/stor2rrd/stor2rrd/etc/stor2rrd.cfg 2. /home/lpar2rrd/stor2rrd/bin/hds_check.sh stor2rrd <PASSWORD> <SVP_IP> 429611 -I1 88-06-01 <IP CTL A> <IP CTL B> 1 where <password> is unencrypted password
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run config_check.sh under lpar2rrd by the user su -l lpar2rrd cd /home/lpar2rrd/stor2rrd ./bin/config_check.sh <storage alias>
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if the output is still empty . /home/stor2rrd/stor2rrd/etc/stor2rrd.cfg; /home/lpar2rrd/stor2rrd/bin/hds_check.sh stor2rrd <PASSWORD> <SVP_IP> 429611 -I1 88-06-01 <IP CTL A> <IP CTL B> 1
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Hello, under root chown -R stor2rrd /opt/hds # lpar2rrd in case of usage of Virtual Appliance under stor2rrd # lpar2rrd in case of usage of Virtual Appliance cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir ./bin/config_check.sh HDS_G350 ### the output should not be empty thank you
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I think the export tool is badly installed. under root 1. remove directory /opt/hds/88-06-01/ 2. install export tool mkdir /opt/hds/88-06-01 cd /opt/hds/88-06-01 tar xvf export-tool.tar chmod 755 runUnix.sh chown -R stor2rrd /opt/hds # lpar2rrd in case of usage of Virtual Appliance under stor2rrd # lpar2rrd in case of…
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Hello, that's weird. Please send us these outputs: ls -l /opt/hds/88-06-01/* cat /opt/hds/88-06-01/runUnix.sh Thank you
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Hello, What version of stor2rrd do you have? Thank you
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Send us logs. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com Thank you
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Hello, 1. Scripts vspg_stor_load.sh & vspgperf.pl run for each storage (VSP). 2. Do you see data for PH-GLC-VSP-I? Thank you
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Hello, I didn't know you were using the REST API. Use these latest scripts: https://download.stor2rrd.com/patch/2.81-21-63-g228e/vspg_apitest.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxr-xr-x 1 stor2rrd stor2rrd 6421 Sep 15 15:45 vspg_apitest.pl If your web browser gunzips it…
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