heatmap no output and continuous loading

NickL
NickL
in STOR2RRD
Since version 2.0 we have no heatmap output and the page is continuous loading

Comments

  • NickL
    NickL
    I have emailed a screenshot
  • Pavel
    Pavel
    Hi,

    pls logs:

    Note a short problem description in the text field of the upload form.

    cd /home/stor2rrd/stor2rrd          # or where is your STOR2RRD working dir
    tar cvhf logs.tar logs etc tmp/*txt *out
    gzip -9 logs.tar

    Send us logs.tar.gz via https://upload.stor2rrd.com

  • Herby
    Herby
    Hi,
    I have the same.
    This seems to be a browser problem, which happens e.g. with Firefox.
    It works well with Internet Explorer:


    While it does not work with Firefox:

    Unfortunately I had no time until now to analyze it further, but maybe it helps you to find the problem.

    Cheers, Herbert

  • Pavel
    Pavel
    It might be browser caching, especially Firefox is sometimes very hard convince to refresh its cache.

    BTW nothing related in logs you have sent.
    Can you try other browser?
  • NickL
    NickL
    I can confirm it is browser related as chrome show me output immediately.


     I notice however a problem with tiering.

    Configuration


    We have tier0 and tier1, but the heatmap of pools and volumes only show up in tier1 :




  • NickL
    NickL
    I got it working with firefox when my adblocker is disabled. Seems ublock origin  blocks the heatmap.html :


  • Herby
    Herby
    Thanks, you are right.
    It's strange, because I had disabled ublock origin for this site.
    After deinstalling the plugin it worked.
    The 2nd strange is, after reinstalling it to research the problem, it also worked now without any change.
    So it really might have been some cached setting or value.

  • Pavel
    Pavel
    definitelly caching issue.
  • Pavel
    Pavel
    edited May 2017
    regarding the heatmap issue.
    it might be caused by low traffic on that pool, there is a limit in alering cfg which excludes pool and volumes witch have low traffic.
    http://www.stor2rrd.com/heatmap.html


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