New XORMON installation - IBM i agents

GTMurph · September 24

Hey folks,

We are just in the process of setting up out new XORMON (we have a LPAR2RRD instance as well).

We are setting up our first IBM i agent and get the following error in the XORMON logs, any idea what we might have missed during the setup ?

2025-09-25 08:51:15: 2026 No mapping for 78XXXXX, EvoiDev3

The agent establishes a connection ok, and we have left it running overnight but no change, this message pops up every 20mins.

GTMurph · September 25

Resolved, we just need to restart the XORMON application, and the system started to receive data.

skhouck · November 19

We are experiencing this issue as well, and restarting the XORMON application didn't resolve. Any ideas?

Pavel · November 19

if you have Xormon v2.0.11 then restart does not help (in older version there was a bug)

You perhaps face something else.

1.What is your xormon server version?

2.do you have attached to Xormon a HMC where that LPAR is managed?

skhouck · November 19

Version is 2.0.11

We currently do not have Xormon attached to the HMC.

Pavel · November 19

attach the HMC, LPARs are stored under the HMC UUID in Xormon, without having HMC attached AIX OS agent data cannot be stored

skhouck · November 19

Once I connected HMC it is now getting the ibm i - os agent there. Thank you.. Didn't realize it's got a hierarchy.

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