Xormon NG stops collecting data randomly

andrekruger
andrekruger
in XORMON NG

The appliance seems to stop collecting data and it appears to lose it's IP address, round about the time i saw an error of it running out of memory - i have to reboot the appliance about 3 times and then it regains it's ip address and then it resumes normal operation for a few days until it happens again (it seems to work fine from monday to friday afternoon, and then crashes, come monday i have to reboot it again to get it working)

Comments

  • Patrik
    Patrik

    Hi Andre,

    please send us logs:

    UI --> settings --> Logs --> support logs: follow the form

    Send us generated file via https://upload.xormon.com

  • andrekruger
    andrekruger

    Hi Patrik


    i uploaded the logs as requested


    thank you


    Andre

  • Patrik
    Patrik
    edited August 29

    Hello Andre,

    the issue appears to be that the filesystem for your database is running out of space. The data collection resumes normal functionality after a few days because specific data is cleaned up from the database after three days. Therefore, the best course of action is to increase the capacity of your filesystem ("/dev/sda1") to at least double its current size.

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