3par CPG alert

konst · October 2022

Hi Xorux Team!

I have multiple 3PAR 8200 and 8400 they all perfectly monitored via stor2rrd, but i realy miss one simple thing to able to have alert based on percentage of free space on CPG.

Is it possible to create this alert?

Pavel · October 2022

Hi,

your right, it is something missing for 3par, we support it for other storage devices.

It will be added in the next version.

konst · October 2022

Hi,

Pavel thanks for the feedback. I really look forward to the appearance of this feature in the next version.

Pavel · October 2022

Hi,

we are working on it already, we will let you know once it is done and send you a new version.

[Deleted User] · October 2022

Hi,

Here is the new version:

https://www.stor2rrd.com/download-static/stor2rrd-7.51-4.tar

Here is the upgrade documentation:

https://stor2rrd.com/upgrade.php

konst · November 2022

Hi

Thank you for the fast reply, i test upgrade and now everything is work exept it broke my Hitachi storages:

i get the error:

API authorization:NOK

"cause" : "The Authorization header is incorrect.",
"detailCode" : "40002E-0"
"errorSource" : "/ConfigurationManager/v1/objects/storages/730000211918/sessions",
"message" : "User authentication failed.",
"messageId" : "KART40002-E",
"solution" : "Check and revise the Authorization header, if necessary.",
Assure that OpenSSL works: echo "" | openssl s_client -connect 10.10.0.55:23451
ERROR: Command https://10.10.0.55:23451/ConfigurationManager/v1/objects/storages/730000211918/sessions failed!
Model is not supported or Software version may less than 83-05-xx-yy! Check supported models : https://www.stor2rrd.com/Hitachi-VSPG-REST_API.php
Session id or token is not defined!
{
}

could you pls help to fix this?

Lukas · November 2022

Hello,

According to the error, the username or password is entered incorrectly in form. Check it out.

Thank you

konst · November 2022

Hi, Lukas

I check the username and password twice, also i try to re-enter them and re-add storage but get the same error

I also check the the credentials executing same api call using postman and it works.

Lukas · November 2022

Hello,

ok. Try this curl command:

curl -k -X POST -u <user>:<password> https://<IP>:23451/ConfigurationManager/v1/objects/storages/730000211918/sessions -H 'Content-Type: application/json' -H 'Accept: application/json' -H 'Connection: keep-alive'

Thank you

konst · November 2022

Hi Lukas

Lukas · November 2022

ok. It is strange.

1. Are there special characters in the password?

2. Do the following:

su -l stor2rrd (lpar2rrd on virtual appliance)

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir

./bin/config_check.sh <STORAGE ALIAS>

Thank you

konst · November 2022

Hi

password contain four letters , four numbers and "+" symbol

=========================

STORAGE: htc01m1: VSPG

=========================

TCP connection to "192.168.0.243" on port "1099" is ok

TCP connection to "192.168.0.243" on port "51099" is ok

TCP connection to "192.168.0.243" on port "51100" is ok

WARNING : TCP connection to "192.168.0.243" on port "51101" has failed! It might need to be open on the firewall.

REST API TEST

/usr/bin/perl /home/stor2rrd/stor2rrd/bin/vspg_apitest.pl htcadmin XXXXX 10.10.0.55 https htc01m1 apitest 10.10.0.55 10.10.0.55 730000211918 23451

ERROR: Command

[lpar2rrd@xorux stor2rrd]$ ./bin/config_check.sh htc01m1

https://10.10.0.55:23451/ConfigurationManager/v1/objects/storages/730000211918/snmp-settings/instance

failed!

Assure that OpenSSL works: echo "" | openssl s_client -connect 10.10.0.55:23451

{

"errorSource" : "/ConfigurationManager/v1/objects/storages/730000211918/snmp-settings/instance",

"message" : "The API is not supported for the specified storage system. (URL = v1/objects/storages/730000211918/snmp-settings/instance, HTTP method = GET, storage device ID = 730000211918)",

"solution" : "Check and, if necessary, revise the specification of the storage system.",

"messageId" : "KART40110-E",

"detailCode" : "40110E-0"

}

Assure that OpenSSL works: echo "" | openssl s_client -connect 10.10.0.55:23451

find: ‘/opt/hds/ERROR:’: No such file or directory

find: ‘Command’: No such file or directory

find: ‘https:-*’: No such file or directory

Export tool version is not defined

connection failed!!

No LAN configured :

chmod: changing permissions of ‘/home/stor2rrd/stor2rrd/logs/config_check.out’: Operation not permitted

seem's we have issue that i reported in that thread https://forum.xorux.com/discussion/1321/hus-vm-via-api#latest

Lukas · November 2022

Hello,

Try this fix:

https://download.stor2rrd.com/patch/7.51-4/vspg_apitest.pl.gz

Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)

-rwxr-xr-x 1 stor2rrd stor2rrd 9948 Nov 3 12:19 vspg_apitest.pl

If your web browser gunzips it automatically then just rename it: mv vspg_apitest.pl.gz vspg_apitest.pl

Assure that file size is the same as on above example

after copy script to bin directory

su -l stor2rrd (lpar2rrd on virtual appliance)

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir

./bin/config_check.sh htc01m1

cat tmp/htc01m1-perf-last.txt | head -20

cat tmp/htc01m1-conf-last.txt | head -20

Thank you

konst · November 2022

attach output:

=========================

STORAGE: htc01m1: VSPG

=========================

TCP connection to "192.168.0.243" on port "1099" is ok

TCP connection to "192.168.0.243" on port "51099" is ok

TCP connection to "192.168.0.243" on port "51100" is ok

WARNING : TCP connection to "192.168.0.243" on port "51101" has failed! It might need to be open on the firewall.

REST API TEST

/usr/bin/perl /home/stor2rrd/stor2rrd/bin/vspg_apitest.pl htcadmin XXXXX 10.10.0.55 https htc01m1 apitest 10.10.0.55 10.10.0.55 730000211918 23451

ERROR: Command https://10.10.0.55:23451/ConfigurationManager/v1/objects/storages/730000211918/snmp-settings/instance failed!

Assure that OpenSSL works: echo "" | openssl s_client -connect 10.10.0.55:23451

{

"errorSource" : "/ConfigurationManager/v1/objects/storages/730000211918/snmp-settings/instance",

"message" : "The API is not supported for the specified storage system. (URL = v1/objects/storages/730000211918/snmp-settings/instance, HTTP method = GET, storage device ID = 730000211918)",

"solution" : "Check and, if necessary, revise the specification of the storage system.",

"messageId" : "KART40110-E",

"detailCode" : "40110E-0"

}

Assure that OpenSSL works: echo "" | openssl s_client -connect 10.10.0.55:23451

Machine Type-Model:

Machine Serial:

IP address controller A:

IP address controller B:

Software Version: 73-03-74/00

Export tool version : 1

Export tool start [Version 73-03-73/00]

command file = /opt/hds/hds_test/command2.txt

[ 1] svpip 192.168.0.243 ; Specifies IP adress of SVP

[ 2] login User = [htcadmin], Passwd = [****************]

[SVP Version] 73-03-73/00

[ExportTool version] 73-03-73/00

[ 3] show ; output storing period

Monitoring time range

Short Range From : 2022/11/02 14:32 - To : 2022/11/03 14:32 Interval : 1min.

Long Range From : 2022/08/03 23:00 - To : 2022/11/03 14:00 Interval : 15min.

[ 4] group Port ; Port usage

[ 5] shortrange -0001:

shortrange [2022/11/03 14:31:00]:[2022/11/03 14:32:00], count = 1

[ 6] outpath "/opt/hds/hds_test/performance" ; specifies the sub-directory in which files will be saved

[ 7] option nocompress

[ 8] apply

Start gathering port data

Target = 32, Total = 32

+----+----+----+----+----+----+----+----+----+----+

...................................................

End gathering port data

Start gathering Initiator port data

Target = 0, Total = 0

End gathering Initiator port data

Export tool end

connection ok

No LAN configured :

chmod: changing permissions of ‘/home/stor2rrd/stor2rrd/logs/config_check.out’: Operation not permitted

[lpar2rrd@xorux stor2rrd]$ cat tmp/htc01m1-perf-last.txt | head -20

Capacity Level Statistics

Interval Start: 2022:11:03T10:54:00

Interval End: 2022:11:03T10:59:00

Interval Length: 300

-----------------------------------

ID,TYPE,FORMAT_RAID_TOTAL,FORMAT_RAID_USED,FORMAT_RAID_FREE,FORMAT_RESERVE_USED,FORMAT_SNAPSHOT_USED,FORMAT_DATA_USED,RAW_RAID_TOTAL,RAW_RAID_USED,RAW_RAID_FREE,RAW_RESERVE_USED,RAW_SNAPSHOT_USED,RAW_DATA_USED,SPARE_TOTAL,FMC_COMPRESSION,DKC_COMPRESSION,DKC_COMPRESSION(%),DEDUPLICATION(%),DEDUPLICATION,FORMAT_PHY_RAID_TOTAL,FORMAT_PHY_RAID_USED,FORMAT_PHY_RAID_FREE,FORMAT_PHY_RESERVE_USED,FORMAT_PHY_SNAPSHOT_USED,FORMAT_PHY_DATA_USED,ZPR

1,POOL,198090,122141,75949,,,122141,,,,,,,,,,,,,,,,,,,

TOTAL,TOTAL,,243970,,,,243970,,,,,,,,,,,,,0,243970,-243970,,,243970,

0,POOL,45870,11606,34264,,,11606,,,,,,,,,,,,,,,,,,,

Volume Level Statistics

Interval Start: 2022:11:03T10:54:00

Interval End: 2022:11:03T10:59:00

Interval Length: 300

-----------------------------------

ID,IO Rate(IOPS),Read Rate(IOPS),Write Rate(IOPS),Read Hit(%),Write Hit(%),Read Trans. Size(kB/s),Write Trans. Size(kB/s),Read response time,Write response time,Capacity(MB),Used(MB),Data rate back,IO rate back,seq_read_io,rnd_read_io,seq_write_io,rnd_write_io,seq_read_hit,rnd_read_hit,seq_write_hit,rnd_write_hit

00:00:7A,0,0,0,0,0,0,0,,,16777216.875,14600502,0,0,0,0,0,0,0,0,0,0

00:00:6B,383,185,198,85.459,93.667,79717,4190,3.071,0.598,16777216.875,6391182,72,109,90,95,33,165,84,87,94,92

00:00:7C,1495,1094,401,51.907,46.529,310966,53968,15.212,4.57,16777216.875,14921256,244,1111,945,149,176,225,64,50,18,83

00:00:14,635,440,195,73.627,94.205,62569,2008,5.196,1.172,16777216.875,8304450,52,340,289,151,10,185,71,75,94,98

[lpar2rrd@xorux stor2rrd]$ cat tmp/htc01m1-conf-last.txt | head -20

Configuration Data

------------------

Machine Name: htc01m1

Machine Type-Model: HUS VM

Machine Serial: 211835

IP address controller A:

IP address controller B:

Export Tool Version: 73-03-73/00

Software Version: 73-03-74/00

Machine Name: htc01m1

Machine Type-Model: HUS VM

[lpar2rrd@xorux stor2rrd]$

but there still error in gui check and unfortunally no data(

konst · November 2022

Hi Xorux Team!

Is there any update of issue with Hitachi ?

Lukas · November 2022

Hello,

I apologize for delay. You ignore connection test error of the storage via GUI. We will send you the fix. Do you see data in GUI? If not send us logs:

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir

tar cvhf logs.tar logs tmp/*txt data/htc01m1/log/*

gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com

Thank you

konst · November 2022

Hi Lukas

There is still no data in the GUI for htc01m1.

Logs uploaded

konst · November 2022

Hi Lukas, thank you for assistance.

I have question about 3par cpg alert, i see that you add total capacity for alerting, but is it possible to add alert per cpg (tier in stor2rrd concept)?

Lukas · November 2022

Hello,

1. About connection test of the storage via GUI. Try this fix:

https://download.stor2rrd.com/patch/7.51-4/device_cfg.pl.gz

Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, lpar2rrd owner)

-rwxr-xr-x 1 stor2rrd stor2rrd 61025 9. Nov 10.55 device_cfg.pl

If your web browser gunzips it automatically then just rename it: mv device_cfg.pl.gz device_cfg.pl

Assure that file size is the same as on above example

then try connection test of the storage via GUI

2. About your question. This feature is implemented. You mentioned (above in this thread) that it works after the upgrade.

Thank you

konst · November 2022

Hi Lukas

1) Done but unfortunately did not fix the GUI test connection of Hitachi (attached screenshot)

2) Strange but after all updates and patches i have only this options for 3par alerting. Could it be because my 3par added via ssh (not via api)?

Lukas · November 2022

Hello,

1. We will prepare a debugging script for you.

2. No. It doesn't matter if you use ssh or rest api. Do the following

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir

ls -l html/jquery/ > tmp/html.txt

ls -l www/jquery/ > tmp/www.txt

ls -l data/3PAR-SOLOD/ > 3par_list.txt

tar cvhf logs.tar tmp/*txt

gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com

Note: We will continue via email. Here we will present a workaround.

Thank you

konst · November 2022

Lukas

Sorry it was my browser cache, 3par cpg alert fork fine

3par CPG alert

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