New version Export Tool 2 cannot run as user lpar2rrd ?

storage
storage
edited August 2022 in Hitachi

I using the export tools and VSP-G currently

Now I adding the new E590 , the test connection show the same error as below which export tool 2 running as lpar2rrd  

P2.png

but when I run as root with the same parameter, it can run successfully

P1.png

Now all the charts on E590 cannot be shown.


Any hints? Thanks!

Comments

  • Lukas
    Lukas

    Hello,

    su -l lpar2rrd

    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir

    cd /opt/hds/93-06-22

    ./runUnix.sh show interval -ip 192.168.255.66 -login <username> <password>

    echo $?

    mkdir /tmp/export_tool_data

    ./runUnix.sh export data -ip 192.168.255.66 -login <username> <password> -outpath /tmp/export_tool_data -range 202208150514:202208150519 -group Port -option nocompress

    echo $?


    Thank you

  • storage
    storage

    Hi Lukas


    P3.png

    Thanks

  • Lukas
    Lukas

    Hello,

    Do the following:

    su -l lpar2rrd
cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
./bin/config_check.sh <storage name> > tmp/connection_test_storage.txt
ls -ltR /opt/hds/ > tmp/hds_list.txt
tar cvhf logs.tar logs tmp/*txt data/<storage name>/log/* /opt/hds/93-06-22/log/*
gzip -9 logs.tar


    Send us logs.tar.gz via https://upload.stor2rrd.com

    Note: where <storage name> is storage name in stor2rrd


    Thank you

  • storage
    storage

    Hi Lukas

    Log uploaded

    Thanks

Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register

Categories

In this Discussion