VNX load_host failed: Can't use an undefined value as a HASH reference at

burani
burani
in EMC
All my VNX storages have the same error below, has anyone had this problem? Storage : EMC-VNX-7600-COMPARTILHADO Storage type : VNX IO/DATA limits : volume limits : IO_MAX:50; DATA_MAX:1024 RESPONSE_MAX:0.1 CACHE_MAX:1024 updating RRD : EMC-VNX-7600-COMPARTILHADO:VNX updating RRD : EMC-VNX-7600-COMPARTILHADO:/home/stor2rrd/stor2rrd/data/EMC-VNX-7600-COMPARTILHADO/EMC-VNX-7600-COMPARTILHADO_vnxbconf_20211110_2235.out.tmp ERROR : EMC-VNX-7600-COMPARTILHADO : load_host failed: Can't use an undefined value as a HASH reference at /home/lpar2rrd/stor2rrd/bin/LoadDataModule.pm line 1806.

Comments

  • Karel
    Karel
    Hi,

    Send us logs. 
    Note a short problem description in the text field of the upload form.

    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
    tar cvhf logs.tar logs tmp/*txt
    gzip -9 logs.tar

    Send us logs.tar.gz via https://upload.stor2rrd.com
  • burani
    burani
    Logs sent as requested.
  • Karel
    Karel
    Hi,

    can you try this fix?


    Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)
    -rwxr-xr-x 1 stor2rrd stor2rrd 2336265 Nov 26 09:12 LoadDataModule.pm
    If your web browser gunzips it automatically then just rename it: mv LoadDataModule.pm.gz LoadDataModule.pm
    Assure that file size is the same as on above example

    NOTE: use lpar2rrd user instead of stor2rrd if you are using our Virtual Appliance

    Let us know if that helped, thanks.
  • Karel
    Karel
    Hi @burani,

    how does it look like now? Did you have time to try it?
  • burani
    burani 
    Hi Karel,
Problem solved.
Thank you very much.
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