stor2rrd not collect data for SAN switches

piterko · February 2021

Hello,
i have configured SAN switches (Brocade 6510) in to stor2rrd configuration and only data I have are CPU/Memory, Configuration and SAN SW are shown in health status.
In the logs I found only `Could not find ports for <SW_name> in .....` and `Alerting is unavailable! Last update time is not defined!`

I tried to investigate by myself but without lucky.

Karel · February 2021

Hi,

send us output from this:

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
./bin/config_check.sh <Switch IP>

piterko · March 2021

Hi,
I sent the file via https://upload.stor2rrd.com/

Karel · March 2021

Hi Piotr,

connection to the switch seems to be ok.

Send us the output from this:

su - stor2rrd
crontab -l | grep sanperf

piterko · March 2021

Hi Karel

0,5,10,15,20,25,30,35,40,45,50,55 * * * * /var/IBMtools/www/stor2rrd/load_sanperf.sh > /var/IBMtools/www/stor2rrd/load_sanperf.out 2>&1

Karel · March 2021

Hi Piotr,

ok, we would need to see logs.

Send us logs.

Note a short problem description in the text field of the upload form.

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
tar cvhf logs.tar logs tmp/*txt
gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com

piterko · March 2021

Hi Karel,
the logs were sent

Karel · March 2021

Hi Piotr,

it looks like you are using Virtual Fabrics on your SAN switches.
Can you confirm it?

If that's true then you have to use snmp v3.

https://stor2rrd.com/install.php#SAN
--> Brocade/QLogic Virtual Fabric support

Let us know.

piterko · March 2021

Hi Karel,
yes, that was the point - I've got info from our SAN admin that we're using Virtual Fabrics.
After enabling SNMPv3 on SAN SW and reconfiguration switches in stor2rrd to use snmp v3 it start collecting data.

thank you for help

stor2rrd not collect data for SAN switches

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