Missing Datastores after upgrade

I have upgraded 4.92 to 4.95 (virtual appliance). Now Datastores disappeared from menu tree. 'Datastores TOP' shows table, but other tabs (IOPS read/write, Data read/write) shows error:
Error happened
Check
 - $$LPAR2RRD_HOME$$/logs/error-cgi.log
 - Web server error log
error-cgi.log shows:
nope : Multi graph mem aggregated rrdtool error : ERROR: I don't understand ':storage1 XORUX #FF8040' in command: 'PRINT:curg23:AVERAGE:%6.0lf XORUX dstrag_iopsr XORUX ctc-vcenter-m XORUX enc3-esx-2:storage1 XORUX #FF8040'. at /home/lpar2rrd/lpar2rrd/bin/detail-graph-cgi.pl line 11023.
Please help to fix datastores.

Comments

  • Pavel
    edited October 2016

    I see 2 problems:
    1. datastores are missing in the menu
    2. graphs failing

    ad2) problem is obvious here, you have character ":" in datastore name what causes a problem, we will fix it quickly, it is not a problem
    ad1) do all datastores disappered from menu? Send us logs for further investigation of this:
    Send us logs pls. Pls note a short problem description in the text field of the upload form.
    
    cd /home/lpar2rrd/lpar2rrd                # or where is your LPAR2RRD working dir
    tar cvhf logs.tar logs etc tmp/*txt *.out # do not miss "h" option in tar
    gzip -9 logs.tar
    
    Send us logs.tar.gz via https://upload.lpar2rrd.com


  • vadim
    edited October 2016
    Uploaded 'logs.tar.gz' with link to this topic in comments.

  • All datastores disappeared:

  • Hi,
    there is a bug in preparing menu with datastores.
    Get fix from
    http://download.lpar2rrd.com/patch/vmw2rrd.pl.gz
    gunzip and copy file from the link into /home/lpar2rrd/lpar2rrd/bin (755,lpar2rrd owner) or where is your home lpar2rrd dir.
    Let run regular load  or load it manually
    ./load.sh
    Immediatelly prepare new menu
    ./load.sh html
    reload browser and you should see datastores



  • Now have both menu and graphs fixed with your patches, Pavel and Jindra.
    Many thanks for your support!

  • I also have the same problem with 4.95-1. I'm trying to download the file http://download.lpar2rrd.com/patch/vmw2rrd.pl.gz , but no longer exist.
  • Hi Jindra,

    Thanks for the response. I have tried the new vmw2rrd.pl file but have not fix the problem.
  • Hi Jim
    su - lpar2rrd
    ls -l bin/vmw2rrd.pl
    you should see this file length 242870 Oct 22 11:29 bin/vmw2rrd.pl

    Have you done ?
    ./load.sh
    Immediatelly prepare new menu
    ./load.sh html
    reload browser and you should see datastores

    If still no change then send us logs
    as mentioned above in this threads


  • Hi Jindra,

    The file provided has the wrong time but the file size is the same.

    -rwxr-xr-x 1 lpar2rrd lpar2rrd 242870 Oct 22 05:29 bin/vmw2rrd.pl

    Does that makes the difference?
    and yes I have ran both the ./load.sh and ./load.sh html and still no fix.
  • The file size must be same.
    So pls upload logs as mentioned above in this thread
  • Hi Jim
    try again
    ./load.sh html
    reload browser and you should see datastores
    You probably did it yesterday before the ./load.sh finished

  • Just tried, and still no luck.
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