XenServer XAPI2JSON: 0 timeouted - lpar2rrd-6.20

ilazaro
ilazaro
in XenServer / Citrix
Good afternoon,

I am having problems with Xen Server, in other versions it worked correctly. When installing 6.20 it was unable to load data from Xen Server.

[lpar2rrd@lpar2rrd~]$ /home/lpar2rrd/lpar2rrd/load_xenserver.sh
load_xenserver.sh      : start
xen-xapi2json.pl       : collect data from XAPI, Fri Aug 28 15:21:13 -03 2020
xen-json2rrd.pl        : push data to rrd, Fri Aug 28 15:36:13 -03 2020
RRDp    version: 1.4008
RRDtool version: 1.4.8
xen-json2rrd.pl finish : status 0
xen-cleanup.pl  : already ran today, skip
/home/lpar2rrd/lpar2rrd/load_xenserver.sh: line 167: 30318 Alarm clock             wait_time $timeout
An error occured in lpar2rrd, check /home/lpar2rrd/lpar2rrd/logs/error.log-xen and output of load.sh

$ tail -1 /home/lpar2rrd/lpar2rrd/logs/error.log-xen

XenServer XAPI2JSON: 0 timeouted.
date end all   : Fri Aug 28 15:36:14 -03 2020
[lpar2rrd@lpar2rrd~]$

Connection checks are ok

Any idea what the problem may be?

Comments

  • David
    David

    Hello,

    can you check, if any data is actually fetched from the XenServer host?

    cd /home/lpar2rrd/lpar2rrd ### or wherever your LPAR2RRD directory is located
ls -lR data/XEN_iostats
  • ilazaro
    ilazaro
    Thanks for the reply. I show you

    [lpar2rrd@xorux lpar2rrd]$ ls -lR data/XEN_iostats
    data/XEN_iostats:
    total 4
    -rw-r--r-- 1 lpar2rrd lpar2rrd 3 Aug 31 10:40 conf.json
    drwxr-xr-x 2 lpar2rrd lpar2rrd 6 Aug 31 11:15 json
    drwxr-xr-x 2 lpar2rrd lpar2rrd 6 Aug 31 10:40 metadata
    drwxr-xr-x 2 lpar2rrd lpar2rrd 6 Aug 31 11:00 xml

    data/XEN_iostats/json:
    total 0

    data/XEN_iostats/metadata:
    total 0

    data/XEN_iostats/xml:
    total 0
    [lpar2rrd@xorux lpar2rrd]$
    ---------------------------------------------------------------------
    I continue with the same error.

    When I had version 6.02 it worked correctly, the problem appeared when I installed version 6.20.

    If I get other information:

    [lpar2rrd@xorux data]$ ls -lR XEN*
    XEN:
    total 4
    drwxr-xr-x 2 lpar2rrd lpar2rrd 4096 Aug 31 11:15 d4c65b02-200e-4312-a8d9-4f872e507bd2

    XEN/d4c65b02-200e-4312-a8d9-4f872e507bd2:
    total 67284
    -rw-r--r-- 1 lpar2rrd lpar2rrd 10519688 Aug 31 11:15 disk-179597ec.rrd
    -rw-r--r-- 1 lpar2rrd lpar2rrd 10519688 Aug 31 11:15 disk-3a8c81b5.rrd
    -rw-r--r-- 1 lpar2rrd lpar2rrd 10519688 Aug 31 11:15 disk-83a2d901.rrd
    -rw-r--r-- 1 lpar2rrd lpar2rrd 10519688 Aug 31 11:15 disk-882ec299.rrd
    -rw-r--r-- 1 lpar2rrd lpar2rrd 10519688 Aug 31 11:15 disk-9808bf6b.rrd
    -rw-r--r-- 1 lpar2rrd lpar2rrd  1913312 Aug 31 11:15 lan-bond0.rrd
    -rw-r--r-- 1 lpar2rrd lpar2rrd  1913312 Aug 31 11:15 lan-bond1.rrd
    -rw-r--r-- 1 lpar2rrd lpar2rrd  1913312 Aug 31 11:15 lan-eth0.rrd
    -rw-r--r-- 1 lpar2rrd lpar2rrd  1913312 Aug 31 11:15 lan-eth1.rrd
    -rw-r--r-- 1 lpar2rrd lpar2rrd  1913312 Aug 31 11:15 lan-eth2.rrd
    -rw-r--r-- 1 lpar2rrd lpar2rrd  1913312 Aug 31 11:15 lan-eth3.rrd
    -rw-r--r-- 1 lpar2rrd lpar2rrd  4782104 Aug 31 11:15 sys.rrd

    XEN_iostats:
    total 4
    -rw-r--r-- 1 lpar2rrd lpar2rrd 3 Aug 31 10:40 conf.json
    drwxr-xr-x 2 lpar2rrd lpar2rrd 6 Aug 31 11:15 json
    drwxr-xr-x 2 lpar2rrd lpar2rrd 6 Aug 31 10:40 metadata
    drwxr-xr-x 2 lpar2rrd lpar2rrd 6 Aug 31 11:00 xml

    XEN_iostats/json:
    total 0

    XEN_iostats/metadata:
    total 0

    XEN_iostats/xml:
    total 0

    XEN_VMs:
    total 88720
    -rw-r--r-- 1 lpar2rrd lpar2rrd 18169800 Aug 31 11:15 381aa7a9-7358-27bf-d649-3a02b083a51f.rrd
    -rw-r--r-- 1 lpar2rrd lpar2rrd 18169800 Aug 31 11:15 3da3cd95-c53b-2fed-e031-6251ab36d39e.rrd
    -rw-r--r-- 1 lpar2rrd lpar2rrd 18169800 Aug 31 11:15 5bbbd16b-b65a-0b56-0ace-f3ed0080754b.rrd
    -rw-r--r-- 1 lpar2rrd lpar2rrd 18169800 Aug 31 11:15 674a75c5-1320-2f6b-31e5-fe70cbf28270.rrd
    -rw-r--r-- 1 lpar2rrd lpar2rrd 18169800 Aug 31 11:15 792f4559-0bee-40ec-a5e0-0bb845759f43.rrd
    [lpar2rrd@xorux data]$

  • David
    David

    It seems that fetching metadata over SSH timeouts; could you send us logs to look into it?

    Note a short problem description in the text field of the upload form.

    cd /home/lpar2rrd/lpar2rrd  # or where is your LPAR2RRD working dir
tar cvhf logs.tar logs tmp/*txt tmp/*json
gzip -9 logs.tar

    Send us logs.tar.gz via https://upload.lpar2rrd.com

  • ilazaro
    ilazaro
    Good morning.

    Thanks, I was able to fix it already.

    Replace just xen-xapi2json.pl with version 6.02 and it worked fine.

    Previously I tried with version 6.11 and it didn't work.

    Thank you and I hope it serves you.

    Regards
  • David
    David

    Hello,

    keep in mind, however, that using an older version of the part of the program might yield unintended behavior, especially with regards to incomplete data.

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