Failing to connect to vCenter

chrishorne
chrishorne
edited April 2020 in VMware
ERROR          : vmw2rrd failed during connect for username='<domain>\<user>, host='<host>' : Server version unavailable at 'https://<HOST>:443/sdk/vimService.wsdl' at /lpar2rrd/lpar2rrd/vmware-lib/VMware/VICommon.pm line 709.
 /lpar2rrd/lpar2rrd/bin/vmw2rrd.pl:490 : Not owner

I have observed that the /lpar2rrd/lpar2rrd/.vmware/credstore/vicredentials.xml file is owned by the apache user, not lpar2rrd. However, changing this means that it cannot be edited from the GUI.

Comments

  • Pavel
    Pavel
    Hi,

    1. what is your perl SDK version and vCenter version?

    2. follow this for your platform: https://www.lpar2rrd.com/https.php it might fix it

  • chrishorne
    chrishorne
    perk SDK and vCenter are both 6.7.0
    Connection test works OK

     $PERL vmware-lib/apps/connect.pl --server <HOST> --username <USER>@&lt;DOMAIN> --credstore .vmware/credstore/vicredentials.xml

     Connection Successful
    Server Time : 2020-04-28T12:29:41.621703Z

  • Pavel
    Pavel
    strange, it should work, send us logs

    Note a short problem description in the text field of the upload form.

    cd /home/lpar2rrd/lpar2rrd  # or where is your LPAR2RRD working dir

    tar cvhf logs.tar logs tmp/*txt tmp/*json

    gzip -9 logs.tar

    Send us logs.tar.gz via https://upload.lpar2rrd.com

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