[VMAX] no data yet: cmd file does not contain data source files - Disk Group

luksrage
luksrage
in EMC
Hi Support,

Can you help me? 
Here is the fault displayed on the Disk Group chart:
Mon Nov 26 09:26:47 2018: EMC_VMAX_0071:DRIVE:io_rate:sum:9: no data yet: cmd file does not contain data source files: /home/lpar2rrd/stor2rrd/tmp/EMC_VMAX_0071/DRIVE-io_rate-w.cmd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:4595
Mon Nov 26 09:26:47 2018: EMC_VMAX_0071:DRIVE:io_rate:sum:9: no data yet: cmd file does not contain data source files: /home/lpar2rrd/stor2rrd/tmp/EMC_VMAX_0071/DRIVE-io_rate-w.cmd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:4595
Mon Nov 26 09:26:46 2018: EMC_VMAX_0071:DRIVE:io_rate:sum:9: no data yet: cmd file does not contain data source files: /home/lpar2rrd/stor2rrd/tmp/EMC_VMAX_0071/DRIVE-io_rate-d.cmd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:4595
Mon Nov 26 09:26:46 2018: EMC_VMAX_0071:DRIVE:io_rate:sum:9: no data yet: cmd file does not contain data source files: /home/lpar2rrd/stor2rrd/tmp/EMC_VMAX_0071/DRIVE-io_rate-d.cmd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:4595
Mon Nov 26 09:20:47 2018: EMC_VMAX_0071:DRIVE:io_rate:sum:9: no data yet: cmd file does not contain data source files: /home/lpar2rrd/stor2rrd/tmp/EMC_VMAX_0071/DRIVE-io_rate-w.cmd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:4595
Mon Nov 26 09:20:47 2018: EMC_VMAX_0071:DRIVE:io_rate:sum:9: no data yet: cmd file does not contain data source files: /home/lpar2rrd/stor2rrd/tmp/EMC_VMAX_0071/DRIVE-io_rate-w.cmd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:4595
Mon Nov 26 09:20:47 2018: EMC_VMAX_0071:DRIVE:io_rate:sum:9: no data yet: cmd file does not contain data source files: /home/lpar2rrd/stor2rrd/tmp/EMC_VMAX_0071/DRIVE-io_rate-d.cmd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:4595
Mon Nov 26 09:20:47 2018: EMC_VMAX_0071:DRIVE:io_rate:sum:9: no data yet: cmd file does not contain data source files: /home/lpar2rrd/stor2rrd/tmp/EMC_VMAX_0071/DRIVE-io_rate-d.cmd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:4595
 /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:646 

Ty, 
Lucas Oliveira

Comments

  • Karel
    Karel
    Hi Lucas,

    we would need logs.

    Send us logs pls. 
    Note a short problem description in the text field of the upload form.

    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
    tar cvhf logs.tar logs etc tmp/*txt
    gzip -9 logs.tar

    Send us logs.tar.gz via https://upload.stor2rrd.com
  • luksrage
    luksrage
    Hi Pavel,

    logs sended!

    "Your files have been uploaded."
  • rsobota
    rsobota
    Hello, 
    I have similar problem with EMC CX4

    Regards,
    Roman
  • Karel
    Karel
    Hello Roman,

    Send us logs pls. 
Note a short problem description and the alias of the affected storage in the text field of the upload form.

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
tar cvhf logs.tar logs tmp/*txt
gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com
  • rsobota
    rsobota
    Hello,
    I upload logs, problem is on EMC CX4 storage, alias CX4-B133. When I try see volume detail like IO, resp time etc. I see error>
    Could not find volume file: /home/lpar2rrd/stor2rrd/data/CX4-B113/VOLUME/1.rrd /home/lpar2rrd/stor2rrd/bin/detail-graph-cgi.pl:4356

    Regards,
    Roman
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