Problem with Reporter in v2.40

mostafa

October 2018 in STOR2RRD

Hi,

I installed new version 2.40. When running the "Reporter", the generated graphs are empty.

I didn't have this problem with the previous version with the same devices.

Comments

• 

  Pavel

  October 2018

  Hi,

  
  

  do you have data in the graph for same time range when you check that storage via GUI?
  
• 

  mostafa

  October 2018

  Yes, the graphs generated normally by GUI contains data, but the graphs generated by Reporter at the same time are empty.
  
• 

  Pavel

  October 2018

  Hi,

  
  

  pls this logs:

  
  

  cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
  tar cvhf logs.tar logs etc tmp/*txt reports/*log
  gzip -9 logs.tar
  
  Send us logs.tar.gz via https://upload.stor2rrd.com

  
  Attach also screenshot from reporter and GUI.
  
• 

  mostafa

  October 2018

  I uploaded the log files. The requested screenshots are attached
  
• 

  Pavel

  October 2018

  they are different reports

  1. it is last ended month (September)

  2. it is last 31 days

  
  

  You can see that data is there only since 9th of Oct.
  

  The first report time range does not cover it.

  
  

  
  
• 

  mostafa

  October 2018

  OK. Thank you very much.
  

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