after update lpar2rrd-4.95-4 to lpar2rrd-5.07, vmware does not show data

1- Connection via gui and via command to VC is ok

2- Configuration user vmware is the same as before this incident

LPAR2RRD last run time log: /home/lpar2rrd/lpar2rrd/logs/load.out
jobs -l        : 
[4] + 13500578	 Running                 
[3] - 12976298	 Running                 
[2]   8912900	 Running                 
[1]   14024810	 Running                 
Waiting for HMC: 13500578
jobs -l        : 
[2] + 10747952	 Running                 
[1] - 12386412	 Running                 
LPAR2RRD free version 5.07 (5.07)
Host           : rb1mp11
HMC            : HMCP795PROD1
date start     : HMCP795PROD1 Fri Jul 13 16:00:02 2018
vmware timeout : timeout has been set to 3500
vmware timeout : timeout has been set to 3500
RRDp    version: 1.4008 
RRDtool version: 1.4.8
Perl version   : 5.010001 
LPAR2RRD free version 5.07 (5.07)
Host           : rb1mp11
HMC            : HMCP795BKPBSK
date start     : HMCP795BKPBSK Fri Jul 13 16:00:02 2018
RRDp    version: 1.4008 
RRDtool version: 1.4.8
Perl version   : 5.010001 
LPAR2RRD free version 5.07 (5.07)
Host           : rb1mp11
HMC            : HMCP79537BSK
date start     : HMCP79537BSK Fri Jul 13 16:00:02 2018
RRDp    version: 1.4008 
RRDtool version: 1.4.8
Perl version   : 5.010001 
managed system : HMCP795PROD1:Server01-9119-FHB-SN831BDC5 (type_model*serial : 9119-FHB*831BDC5)
LPAR2RRD free version 5.07
Vmware    start: BMCERMA|172.21.73.40|lpar@eurafric-information.com Fri Jul 13 16:00:03 2018
managed system : HMCP795BKPBSK:Server-9119-FHB-SN831BDB5 (type_model*serial : 9119-FHB*831BDB5)
managed system : HMCP79537BSK:ServerBsk02-9119-FHB-SN84E9C37 (type_model*serial : 9119-FHB*84E9C37)
RRDp    version: 1.4008 
RRDtool version: 1.4.8
Perl version   : 5.010001 
LPAR2RRD free version 5.07
Vmware    start: PARTENAIRES|172.30.73.140|lpar@eurafric.com Fri Jul 13 16:00:03 2018
RRDp    version: 1.4008 
RRDtool version: 1.4.8
Perl version   : 5.010001 
HMC version    : HMCP795PROD1 V7R7600
sample rate    : HMCP795PROD1:Server01-9119-FHB-SN831BDC5 60 seconds
HMC version    : HMCP79537BSK V8R8600
sample rate    : HMCP79537BSK:ServerBsk02-9119-FHB-SN84E9C37 60 seconds
HMC date       : HMCP795PROD1:Server01-9119-FHB-SN831BDC5 07/13/2018 16:00:04 (local time: 13/07/18 16:00:04) 
last rec 1     : HMCP795PROD1:Server01-9119-FHB-SN831BDC5 07/13/2018 15:00:02 /home/lpar2rrd/lpar2rrd/data/Server01-9119-FHB-SN831BDC5/HMCP795PROD1/last.txt
last rec 2     : HMCP795PROD1:Server01-9119-FHB-SN831BDC5 min:65 , hour:2, 7/13/2018 15:0 : last.txt
HMC version    : HMCP795BKPBSK V8R8201
sample rate    : HMCP795BKPBSK:Server-9119-FHB-SN831BDB5 60 seconds
HMC date       : HMCP79537BSK:ServerBsk02-9119-FHB-SN84E9C37 07/13/2018 16:00:04 (local time: 13/07/18 16:00:04) 
last rec 1     : HMCP79537BSK:ServerBsk02-9119-FHB-SN84E9C37 07/13/2018 14:59:51 /home/lpar2rrd/lpar2rrd/data/ServerBsk02-9119-FHB-SN84E9C37/HMCP79537BSK/last.txt
last rec 2     : HMCP79537BSK:ServerBsk02-9119-FHB-SN84E9C37 min:65 , hour:2, 7/13/2018 14:59 : last.txt
HMC date       : HMCP795BKPBSK:Server-9119-FHB-SN831BDB5 07/13/2018 16:00:04 (local time: 13/07/18 16:00:04) 
last rec 1     : HMCP795BKPBSK:Server-9119-FHB-SN831BDB5 07/13/2018 15:00:01 /home/lpar2rrd/lpar2rrd/data/Server-9119-FHB-SN831BDB5/HMCP795BKPBSK/last.txt
last rec 2     : HMCP795BKPBSK:Server-9119-FHB-SN831BDB5 min:65 , hour:2, 7/13/2018 15:0 : last.txt
SDK            : BMCERMA, vSphere SDK for Perl version-a: 6.5.0
download data  : HMCP795PROD1:Server01-9119-FHB-SN831BDC5 last 65  minute(s) (2 hours)
fetching HMC   : HMCP795PROD1:Server01-9119-FHB-SN831BDC5 lpar data
fetching HMC 0 : HMCP795PROD1:Server01-9119-FHB-SN831BDC5  --minutes 65   :  -n 2450
download data  : HMCP795BKPBSK:Server-9119-FHB-SN831BDB5 last 65  minute(s) (2 hours)
fetching HMC   : HMCP795BKPBSK:Server-9119-FHB-SN831BDB5 lpar data
fetching HMC 0 : HMCP795BKPBSK:Server-9119-FHB-SN831BDB5  --minutes 65   :  -n 2450
download data  : HMCP79537BSK:ServerBsk02-9119-FHB-SN84E9C37 last 65  minute(s) (2 hours)
fetching HMC   : HMCP79537BSK:ServerBsk02-9119-FHB-SN84E9C37 lpar data
fetching HMC 0 : HMCP79537BSK:ServerBsk02-9119-FHB-SN84E9C37  --minutes 65   :  -n 2450
system      UTC: BMCERMA, VirtualCenter VMware vCenter Server 6.5.0 build-7515524 UTC:2018-07-13T15:00:05.163361Z : 1531494005
vC DB config   : BMCERMA, not found - probably limited permission user !! exiting
vmware finish  : status 0
vmware timeout : expired after 3500 seconds : kill -ALRM 12386412

Comments

  • The problem was resolved after using this patch
    http://download.lpar2rrd.com/patch/vmw2rrd.pl.gz
    Gunzip it and copy to /home/lpar2rrd/lpar2rrd/bin (755, lpar2rrd owner)
    -rwxrwxr-x 1 lpar2rrd lpar2rrd 262651 Jul 13 17:44 vmw2rrd.pl
    If your web browser gunzips it automatically then just rename it: mv vmw2rrd.pl.gz vmw2rrd.pl

    Let it run regular load.sh

  • Hello, I have same problem, in log I see:
    ...
    system      UTC: vSphere-xxxx, VirtualCenter VMware vCenter Server 6.0.0 build-4541948 UTC:2018-11-11T21:32:46.836054Z : 1541971966
    vC DB config   : vSphere-xxxx, not found - probably limited permission user !! exiting
    vmware finish  : status 0
    ...

    Can I get that patch too? I try the download link but it'snt available now.
    Best regards.
  • new link for this problem
    http://download.lpar2rrd.com/patch/vmw2rrd.pl.gz
    Gunzip it and copy to /home/lpar2rrd/lpar2rrd/bin (755, lpar2rrd owner)
    -rwxrwxr-x 1 lpar2rrd lpar2rrd 270057 Jul 11 14:17 vmw2rrd.pl
    If your web browser gunzips it automatically then just rename it: mv vmw2rrd.pl.gz vmw2rrd.pl
    let it run regular load.sh

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