Error getting performance data from VMAX = "Time for update is not correct!"

ferpaschoal

February 2018 in EMC

Hi, I'm trying to collect performance data from 4 VMAX storages but only in one of them I can't receive anything. I got a lot of messages in the log file:

Fri Feb  2 09:45:39 2018: Time for update is not correct! "" Skip this data line! "SG_A6-OLINA1,,,,,,,,,,,,,,,,,," /data/stor2rrd/bin/LoadDataModule.pm:2746 :

Fri Feb  2 09:45:39 2018: Time for update is not correct! "" Skip this data line! "SG_A6-OLIVER1,,,,,,,,,,,,,,,,,," /data/stor2rrd/bin/LoadDataModule.pm:2746 :

Fri Feb  2 09:45:39 2018: Time for update is not correct! "" Skip this data line! "SG_A6-ZICOMMERCE,,,,,,,,,,,,,,,,,," /data/stor2rrd/bin/LoadDataModule.pm:2746 :

Fri Feb  2 09:45:39 2018: Time for update is not correct! "" Skip this data line! "SG_A2-ZITAM,,,,,,,,,,,,,,,,,," /data/stor2rrd/bin/LoadDataModule.pm:2746 :

Fri Feb  2 09:45:39 2018: Time for update is not correct! "" Skip this data line! "SG_A4-ONA5,,,,,,,,,,,,,,,,,," /data/stor2rrd/bin/LoadDataModule.pm:2746 :

Fri Feb  2 09:45:39 2018: Time for update is not correct! "" Skip this data line! "SG_A4-CEFEU1,,,,,,,,,,,,,,,,,," /data/stor2rrd/bin/LoadDataModule.pm:2746 :

Fri Feb  2 09:45:39 2018: Time for update is not correct! "" Skip this data line! "SG_A4-ORIGINAL2,,,,,,,,,,,,,,,,,," /data/stor2rrd/bin/LoadDataModule.pm:2746 :

Fri Feb  2 09:45:39 2018: Time for update is not correct! "" Skip this data line! "SG_A6-OVERDRIVE,,,,,,,,,,,,,,,,,," /data/stor2rrd/bin/LoadDataModule.pm:2746 :

Fri Feb  2 09:45:39 2018: Time for update is not correct! "" Skip this data line! "SG_A6-OSYM,,,,,,,,,,,,,,,,,," /data/stor2rrd/bin/LoadDataModule.pm:2746 :

I already recreated the configuration file but the problem persists...Any idea?

Comments

• 

  Karel

  February 2018

  Hello,
  
  can you send us logs?
  
  

  Note a short problem description in the text field of the upload form.

  
  

  cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir

  ps -ef |egrep "2rrd" > tmp/ps_log.txt

  tar cvhf logs.tar logs etc tmp/*txt

  gzip -9 logs.tar

  
  

  Send us logs.tar.gz via https://upload.stor2rrd.com
• 

  ferpaschoal

  February 2018

  Hi Karel, files sent! Thanks for your help!

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