no VOLUME has been found

LLC
LLC
in STOR2RRD
Hello,

Error started after yum update.
v2.10

./load.sh

Tue Dec 12 10:26:06 2017: EMC-VNX-5400-1: Problem with configuration load, no VOLUME has been found, is there really exist one? : /home/lpar2rrd/stor2rrd/data/EMC-VNX-5400-1/config.html bin/LoadDataModule.pm:19975

In web console:

Tue Dec 12 10:30:02 2017
Cannot use the security file. Check the -secfilepath option.
Cannot use the security file. Check the -secfilepath option.
Cannot use the security file. Check the -secfilepath option.
An error occurred while decrypting the security file. The security file might be corrupted.Run -removeusersecurity to destroy the existing security file, then run -addusersecurity to create a new security file. Alternately, you may use the -secfilepath option.




Comments

  • Pavel
    Pavel
    hi,

    I suppose this is failing right?

    use lpar2rrd user on the Virtual Appliance
    # su - stor2rrd
    $ /opt/Navisphere/bin/naviseccli -h <storage controller IP/hostname> getcontrol -all
      System Fault LED:              OFF
      Statistics Logging:            ON

    if so the recreate it as per error advice
    $ /opt/Navisphere/bin/naviseccli -removeusersecurity
    $ /opt/Navisphere/bin/naviseccli -addusersecurity -scope 1 -password XXXXXXXXXXX -user stor2rrd



  • LLC
    LLC
    Thank you Pavel,

    I understand that this is not a stor2rrd problem, but I do not know how to solve it.

    [lpar2rrd@srv stor2rrd]$ /opt/Navisphere/bin/naviseccli -h 192.168.0.4 getcontrol -all
    Cannot use the security file. Check the -secfilepath option.
    Cannot use the security file. Check the -secfilepath option.
    Cannot use the security file. Check the -secfilepath option.
    An error occurred while decrypting the security file. The security file might be corrupted.Run -removeusersecurity to destroy the existing security file, then run -addusersecurity to create a new security file. Alternately, you may use the -secfilepath option.

    [lpar2rrd@srv stor2rrd]$ /opt/Navisphere/bin/naviseccli -removeusersecurity
    Cannot use the security file. Check the -secfilepath option.
    Cannot use the security file. Check the -secfilepath option.

    [lpar2rrd@srv stor2rrd]$ /opt/Navisphere/bin/naviseccli -removeusersecurity
    Cannot use the security file. Check the -secfilepath option.
    Cannot use the security file. Check the -secfilepath option.
    Security file not found.  Already removed or check -secfilepath option.

    [lpar2rrd@srv stor2rrd]$ /opt/Navisphere/bin/naviseccli -addusersecurity -scope 1 -password ХХХХХХХХ -user stor2rrd
    Cannot use the security file. Check the -secfilepath option.
    Cannot use the security file. Check the -secfilepath option.





  • Pavel
    Pavel
    file rights issue?

    ls -l /home/stor2rrd/Secured*
    -rw-rw-r-- 1 stor2rrd stor2rrd 304 Aug 15  2016 /home/stor2rrd/SecuredCLISecurityFile.xml
    -rw-rw-r-- 1 stor2rrd stor2rrd  48 Aug 15  2016 /home/stor2rrd/SecuredCLIXMLEncrypted.key



  • LLC
    LLC
    I copied SecuredCLISecurityFile.xml and SecuredCLIXMLEncrypted.key from /home/lpar2rrd/ to /home/stor2rrd/stor2rrd/

    [lpar2rrd@srv stor2rrd]$ ls -l /home/stor2rrd/stor2rrd/Secured*
    -rw-rw-r-- 1 lpar2rrd lpar2rrd 304 Dec 12 11:41 /home/stor2rrd/stor2rrd/SecuredCLISecurityFile.xml
    -rw-rw-r-- 1 lpar2rrd lpar2rrd  48 Dec 12 11:41 /home/stor2rrd/stor2rrd/SecuredCLIXMLEncrypted.key

    But error is the same.

  • Pavel
    Pavel
    it does not help.
    I would move them somewhere out and would try to reinitiate it
    replace XXX by your password

    $ /opt/Navisphere/bin/naviseccli -addusersecurity -scope 1 -password XXXXXXXXXXX -user stor2rrd
  • LLC
    LLC
    [lpar2rrd@srv stor2rrd]$ uemcli -d 192.168.0.4 -u Local/sysadmin -p "ХХХХХХХХ" /user/account show./bin/config_check.sh
    Storage system address: 192.168.0.4
    Storage system port: 443
    HTTPS connection

    Remote certificate:
    Issuer:     CN=192.168.0.4,CN=SPA,OU=CLARiiON
    Subject:    CN=192.168.0.4,CN=SPA,OU=CLARiiON
    Valid from: 2013-11-13 12:57:25 Z
    Valid to:   2018-11-12 12:57:25 Z
    Serial:     de00003d
    Id:         3600000153
    Would you like to:
      [1] Accept the certificate for this session
      [2] Reject the certificate
      [3] Accept and store
    Please input your selection (The default selection is [1]): 3
    Operation failed. Error code: 0x100000a
    The system was unable to connect to the storage server. (Error Code:0x100000a)




  • LLC
    LLC
    Of course I changed the password.
  • Pavel
    Pavel
    you use medium security, then issue some cmd and select [3] like in this example:

    /usr/bin/uemcli -d 192.168.1.179 -u stor2rrd -p Test2test_ -noHeader /sys/general show -detail
    Remote certificate:
    Issuer:     CN=EMC-Unity
    Subject:    CN=EMC-Unity
    Valid from: 2016-07-15 09:54:57 Z
    Valid to:   2019-07-15 09:54:57 Z
    Serial:     0094aea927526b466e
    Id:         2595584890
    Would you like to:
      [1] Accept the certificate for this session
      [2] Reject the certificate
      [3] Accept and store

    --> select 3


  • LLC
    LLC
    New appliance install:

    [root@srv ~]# umask 022
    [root@srv ~]#  rpm -i UnisphereCLI-Linux-64-x86-en_US-4.2.1.1.2069-1.x86_64.rpm
    Run the script /opt/emc/uemcli/bin/setlevel.sh (low|medium|l|m) to set the security level before you proceed.
    ==============================================================
    USAGE:setlevel.sh (low|medium|l|m)
                    The setlevel.sh script is used to set the certificate verification level
                    to low or medium.
                    choices are low or medium.
                    DEFAULT = medium
                    For more information about the certificate verification process please refer
                    to the User's Manual.
                    execute command /opt/emc/uemcli/bin/setlevel.sh (low|medium|l|m)
                    The tool will guide you through the steps to set the security level.
    ==============================================================
    [root@srv ~]# /opt/emc/uemcli/bin/setlevel.sh medium
    Setting medium verifying level.....

    Verification level has been set SUCESSFULLY!!!
    [root@srv ~]#  su - lpar2rrd
    Last login: Wed Dec 13 10:19:57 CET 2017

    [lpar2rrd@srv ~]$ uemcli -d 10.0.0.23 -u Local/sysadmin -p "ХХХХХХХХ" /user/account shows
    Storage system address: 10.0.0.23
    Storage system port: 443
    HTTPS connection

    Remote certificate:
    Issuer:     CN=10.0.0.23,CN=SPA,OU=CLARiiON
    Subject:    CN=10.0.0.23,CN=SPA,OU=CLARiiON
    Valid from: 2017-10-11 11:10:01 Z
    Valid to:   2022-10-10 11:10:01 Z
    Serial:     6a000046
    Id:         1500000927
    Would you like to:
      [1] Accept the certificate for this session
      [2] Reject the certificate
      [3] Accept and store
    Please input your selection (The default selection is [1]): 3
    Operation failed. Error code: 0x100000a
    The system was unable to connect to the storage server. (Error Code:0x100000a)
    [lpar2rrd@srv ~]$


  • Pavel
    Pavel
    is low level working at least?
    /opt/emc/uemcli/bin/setlevel.sh low
    uemcli -d 10.0.0.23 -u Local/sysadmin -p "ХХХХХХХХ" /user/account shows
  • LLC
    LLC
    edited December 2017
    [root@srv ~]# /opt/emc/uemcli/bin/setlevel.sh low
    Setting low verifying level.....

    Verification level has been set SUCESSFULLY!!!
    [root@srv ~]#  su - lpar2rrd
    Last login: Wed Dec 13 11:55:14 CET 2017 on pts/0

    [lpar2rrd@srv ~]$ uemcli -d 192.168.0.122 -u Local/sysadmin -p "ХХХХХХХ" /user/account shows
    Storage system address: 192.168.0.122
    Storage system port: 443
    HTTPS connection

    Operation failed. Error code: 0x100000a
    The system was unable to connect to the storage server. (Error Code:0x100000a)
    [lpar2rrd@srv ~]$


  • Pavel
    Pavel
    Should not be user rather "admin" than "sysadmin"?

    is connection ok?

    perl /home/stor2rrd/stor2rrd/bin/conntest.pl 192.168.0.122 443




  • LLC
    LLC
    Of course sysadmin, I check connection over web console, login and password is correct.

    [lpar2rrd@srv ~]$ uemcli -d 192.168.0.122 -u Local/sysadmin -p "ххххх" /user/account shows
    Storage system address: 192.168.0.122
    Storage system port: 443
    HTTPS connection

    Operation failed. Error code: 0x100000a
    The system was unable to connect to the storage server. (Error Code:0x100000a)
    [lpar2rrd@srv ~]$ perl /home/stor2rrd/stor2rrd/bin/conntest.pl 192.168.0.122 443
    Connection to "192.168.0.122" on port "443" is ok


  • Pavel
    Pavel
    hmm, looks like you need to get support from EMC, we cannot do more when EMC API cannot connect EMC storage.
    Just assure you use right uemcli version (use the latest one) and it is all we can advice.
    Pls log a call with EMC.
  • NoOne
    NoOne
    Some strange thing happens. In the first posts I can see, that you use EMC-VNX-5400 and naviseccli.

    But in the middle of the discussion you have switched somehow to uemcli, which is used for EMC VNXe, AFAIK.

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