Quantum StorNext - dothill_apitest.pl timed out
Hi, During adding new storage system (Quantum StorNext) on stor2rrd (v2.71) via GUI i have strange problem. API host network connection: OK Crontab test: OK API authorization: NOK script /home/lpar2rrd/stor2rrd/bin/dothill_apitest.pl timed out after : 30 seconds When I check script manualy there is NO problem: # /usr/bin/wbemcli -nl -t -noverify ei 'http://manage:******@XX.XX.XX.XX:5988/root/dhs:CIM_ComputerSystem' ... I checked http and https options ... Pls help.
Comments
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Hi,send ussu - stor2rrd (lpar2rrd on the appliance)cd /home/stor2rrd/stor2rrd./bin/config_check.sh <storage name>support at stor2rrd dot com
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Hi,Thank you Pavel for reply ... you are here as always
Here is output:=========================STORAGE: QXS_Standby: DOTHILL=========================TCP connection to "10.xxx.xxx.106" on port "5988" is okTCP connection to "10.xxx.xxx.106" on port "80" is okTCP connection to "10.xxx.xxx.107" on port "5988" is okTCP connection to "10.xxx.xxx.107" on port "80" is ok/usr/bin/wbemcli -noverify -nl ei http://manage:XXXXX@10.xxx.xxx.106:5988/root/dhs:cim_computersystemSMI-S API is ok, going to test Web-browser interface (WBE) through http/usr/bin/perl /home/lpar2rrd/stor2rrd/bin/dothill_apitest.pl manage XXXXX 10.xxx.xxx.106 httpRequest error "Status read failed: Connection reset by peer at /usr/share/perl5/vendor_perl/Net/HTTP/Methods.pm line 265." : http://10.xxx.xxx.106/api/login/ : Connection reset by peerSMI-S API is ok, going to test Web-browser interface (WBE) through http/usr/bin/perl /home/lpar2rrd/stor2rrd/bin/dothill_apitest.pl manage XXXXX 10.xxx.xxx.106 httpRequest error "Status read failed: Connection reset by peer at /usr/share/perl5/vendor_perl/Net/HTTP/Methods.pm line 265." : http://10.xxx.xxx.106/api/login/ : Connection reset by peerSMI-S API is ok, going to test Web-browser interface (WBE) through http/usr/bin/perl /home/lpar2rrd/stor2rrd/bin/dothill_apitest.pl manage XXXXX 10.xxx.xxx.106 httpRequest error "Status read failed: Connection reset by peer at /usr/share/perl5/vendor_perl/Net/HTTP/Methods.pm line 265." : http://10.xxx.xxx.106/api/login/ : Connection reset by peerconnection failed!!=========================STORAGE: QXS_Primary: DOTHILL=========================TCP connection to "10.xxx.xxx.103" on port "5988" is okTCP connection to "10.xxx.xxx.103" on port "80" is okTCP connection to "10.xxx.xxx.104" on port "5988" is okTCP connection to "10.xxx.xxx.104" on port "80" is ok/usr/bin/wbemcli -noverify -nl ei http://manage:XXXXX@10.xxx.xxx.103:5988/root/dhs:cim_computersystemSMI-S API is ok, going to test Web-browser interface (WBE) through http/usr/bin/perl /home/lpar2rrd/stor2rrd/bin/dothill_apitest.pl manage XXXXX 10.xxx.xxx.103 httpRequest error "Status read failed: Connection reset by peer at /usr/share/perl5/vendor_perl/Net/HTTP/Methods.pm line 265." : http://10.xxx.xxx.103/api/login/ : Connection reset by peerSMI-S API is ok, going to test Web-browser interface (WBE) through http/usr/bin/perl /home/lpar2rrd/stor2rrd/bin/dothill_apitest.pl manage XXXXX 10.xxx.xxx.103 httpRequest error "Status read failed: Connection reset by peer at /usr/share/perl5/vendor_perl/Net/HTTP/Methods.pm line 265." : http://10.xxx.xxx.103/api/login/ : Connection reset by peerSMI-S API is ok, going to test Web-browser interface (WBE) through http/usr/bin/perl /home/lpar2rrd/stor2rrd/bin/dothill_apitest.pl manage XXXXX 10.xxx.xxx.103 httpRequest error "Status read failed: Connection reset by peer at /usr/share/perl5/vendor_perl/Net/HTTP/Methods.pm line 265." : http://10.xxx.xxx.103/api/login/ : Connection reset by peerconnection failed!!when i change to 'smis' protocol output looks like these:=========================STORAGE: QXS_Standby: DOTHILL=========================TCP connection to "10.xxx.xxx.106" on port "5989" is okTCP connection to "10.xxx.xxx.106" on port "443" is okTCP connection to "10.xxx.xxx.107" on port "5989" is okTCP connection to "10.xxx.xxx.107" on port "443" is ok/usr/bin/wbemcli -noverify -nl ei https://manage:XXXXX@10.xxx.xxx.106:5989/root/dhs:cim_computersystemSMI-S API is ok, going to test Web-browser interface (WBE) through https/usr/bin/perl /home/lpar2rrd/stor2rrd/bin/dothill_apitest.pl manage XXXXX 10.xxx.xxx.106 httpsRequest error "Can't connect to 10.xxx.xxx.106:443Connection reset by peer at /usr/share/perl5/LWP/Protocol/http.pm line 51." : https://10.xxx.xxx.106/api/login/ : Connection reset by peerSMI-S API is ok, going to test Web-browser interface (WBE) through https/usr/bin/perl /home/lpar2rrd/stor2rrd/bin/dothill_apitest.pl manage XXXXX 10.xxx.xxx.106 httpsRequest error "Can't connect to 10.xxx.xxx.106:443Connection reset by peer at /usr/share/perl5/LWP/Protocol/http.pm line 51." : https://10.xxx.xxx.106/api/login/ : Connection reset by peerSMI-S API is ok, going to test Web-browser interface (WBE) through https/usr/bin/perl /home/lpar2rrd/stor2rrd/bin/dothill_apitest.pl manage XXXXX 10.xxx.xxx.106 httpsRequest error "Can't connect to 10.xxx.xxx.106:443Connection reset by peer at /usr/share/perl5/LWP/Protocol/http.pm line 51." : https://10.xxx.xxx.106/api/login/ : Connection reset by peerconnection failed!! -
Hi,telnet 10.xxx.xxx.106 80then type "GET /" and twice enter
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Hi,
Thank you for reply - here is output:# telnet 10.xxx.xxx.106 80Trying 10.xxx.xxx.106...Connected to 10.xxx.xxx.106.Escape character is '^]'.GET /^]telnet> -
eitehr from storage CLI:show protocolsor a screenshot of the same from the storage UI
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Here is output:# ssh -l manage 10.2xxx.xxx.106Password:Quantum Q-Series QXSSystem Name: QXS_StandbySystem Location: xxxxVersion: GLxxx###### show protocolsService and Security Protocols------------------------------Web Browser Interface (HTTP): EnabledSecure Web Browser Interface (HTTPS): EnabledCommand Line Interface (Telnet): EnabledSecure Command Line Interface (SSH): EnabledStorage Management Initiative Specification (SMI-S): DisabledUnsecure Storage Management Initiative Specification (SMI-S 5988): EnabledFile Transfer Protocol (FTP): EnabledSimple Network Management Protocol (SNMP): EnabledService Debug (Debug): EnabledIn-band SES Management (SES): EnabledActivity Progress Reporting (activity): EnabledManagement Mode: v3Success: Command completed successfully. (2020-04-15 12:19:30)#
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Hi,it looks good.Can you try to switch to https in sto2rrd storage properties, get network access (storage:443) and try connection test again?BTW how old is that storage? Reatively new one?
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Yes ... I tried this earlier ... in first output you have both protocols (http and https): quite similar error.Yes storage are quite new.
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do you have any other working storage same type (HPE MSA, Dothil, Quantum)?could you test same telnet test from above?as per me it must return something
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Unfortunately I have only these two StorNext storages ...
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As per me storage does not response on REST API.It must response via telnet from above example, error or whatever.here is en example from some other storage and REST API via telnet:# telnet 10.22.111.76 80
Trying 10.22.111.76...
Connected to 10.22.111.76.
Escape character is '^]'.
GET /<html>
<head><title>302 Found</title></head>
<body>
<center><h1>302 Found</h1></center>
<hr><center>nginx</center>
</body>
</html>
Connection closed by foreign host.so problem is :1. either on your LAN when connection is not forwarded to the storage on firewalls2. storage do not response on REST API, contact storage support, attach above telnet example ideally from a machine on the same network to exclude any filtering on the networkLet us know
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