Data Domain SSH authorization

nader_alshawwa · February 2020

Hi,
I have configured Data Domain in stor2rrd tool but once I do the connection test it shows the following error:

SSH authorization: NOK
Under user: lpar2rrd
ssh -o ConnectTimeout=80 -o StrictHostKeyChecking=no -o PreferredAuthentications=publickey -o SendEnv=no lpar2rrd@x.x.x.x "system show version"
Data Domain OS
Permission denied (publickey,password,keyboard-interactive).

Kindly advise...

Pavel · February 2020

Hi,

this must work without password:

ssh lpar2rrd@x.x.x.x "system show version"

check docu how to exachange ssh key:

https://www.stor2rrd.com/EMC-PowerMax-VMAX-VNX-Unity-VPLEX-DataDomain-Isilon-XtremIO-CLARiiON-Celerra-monitoring.php#DATADOMAIN

nader_alshawwa · February 2020

Hi,

I did all the steps but still the issue there...

Pavel · February 2020

Hi,

send us a screenshot from how you did it, support@stor2rrd.com

nader_alshawwa · February 2020

the previous error disappeared, currently i am facing the following:

SSH data test: NOK
Under user: lpar2rrd
ssh command failed: "ssh -o ConnectTimeout=80 -o StrictHostKeyChecking=no -o PreferredAuthentications=publickey -o SendEnv=no lpar2rrd@x.x.x.x system show stats view nfs cifs repl ddboost net interval 5 count 1"
Data Domain OS
****Invalid argument: "ddboost". Valid strings are: nfs, cifs, repl, net, iostat, sysstat.

Kindly advise...

Pavel · February 2020

Hi

what is your DD firmware? It looks like something older, this is what is stated in our docu:

DataDomain firmware versions 5.5+ and 6.x are supported.
DataDomain firmware versions 7.x+ is supported from STOR2RRD v2.70.

nader_alshawwa · February 2020

it's 5.4.2.1
is it supported with STOR2RRD V2.61?

Pavel · February 2020

no, 5.5+ is supported only

5.4 firmware API does not provide all required data we need

Data Domain SSH authorization

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