NetApp FAS-A300 - Test connection problem

bedmaka
bedmaka
in NetApp
Hello everybody,
I'm testing the stor2rrd product, to check the data in our enviroment (a cluster of two aff-a300).
The tool version is the one supplied with the latest appliance:
STOR2RRD version2.61
STOR2RRD editionfree
OS infoLinux
Perl versionThis is perl 5, version 16, subversion 3 (v5.16.3) built for x86_64-linux-thread-multi
Web server infoApache
RRDTOOL version1.4.8
RRDp version1.4008

I've configured the new storage, using as vendor the AFF-A-series device.
But when I try the connection test, this is the output:

API host network connection: TCP connection to 10.46.4.89:443 is OK.
Crontab test: OK
API authorization: NOK
ERROR Tue Dec 10 16:25:07 2019 na_apitest.pl: API Test failed: invalid version format
SSH network connection: TCP connection to XX.XX.XX.XX:22 is OK.
SSH authorization: NOK
Under user: lpar2rrd
ssh command failed: "ssh -o ConnectTimeout=80 -o StrictHostKeyChecking=no -o PreferredAuthentications=publickey -o SendEnv=no  stor2rrd@xx.xx.xx.xx "stats start -I 1 system""
  "stats" is not supported: use the (privilege: advanced) "statistics { start | stop | show } -object " command.

It seems like not a normal connection issue, but a different sets of command.
Does anybody have the same issue during the connection test?

Thanks in advance for the support.
Matteo

Comments

  • Pavel
    Pavel
    Hi,

    what storage is that exactly?
  • bedmaka
    bedmaka
    Hi Pavel,
    the storage is an AFF-A300, running  9.3P13.

    Thanks
    Matteo
  • Pavel
    Pavel
    Hi,

    have you followed CMODE or 7mode configuration in https://www.stor2rrd.com/NetApp-monitoring.htm?


    Try to conifgure it in the UI --> storage as NetApp FAS CDOT, if that does not work then try FAS 7mode

    Let us know.


  • bedmaka
    bedmaka
    Hi Pavel,
    I've changed the storage device into FAS CDOT, and after few days of testing all works correctly. The device name "AFF-A-series" fooled me, thinking of a dedicated connection.

    Thanks for your very quick support.

    Matteo
  • Pavel
    Pavel
    Hi,

    ok your right, it is FAS CDOT in fact.
    So far AFF A-series behavies like FAS 7MODE what is wrong.
    We will fix it in the next release, use CDOT till then.
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