New install can't see any stats error durign .load.sh

radiocc80
radiocc80
in Hitachi
Hi, 

I've deployed the latest Stor2rrd Vritual Appliance. I'm testing with a Hitacti G700. I've got Stor2rrd configured as part of the installation. I've setup and configured stor2rrd.cfg and storage-list.cfg for the G700. When I run the config_check.sh the script completes - I think -  "see below". 

=========================
STORAGE: VSPG-700: VSPG
=========================
  TCP connection to "xxx.xxx.xxx.xxx" on port "1099" is ok
  TCP connection to "xxx.xxx.xxx.xxx" on port "51099" is ok
  TCP connection to "xxx.xxx.xxx.xxx" on port "51100" is ok
  WARNING : TCP connection to "xxx.xxx.xxx.xxx" on port "51101" has failed! It might need to be open on the firewall.

Health status test
  UDP connection to "xxx.xxx.xxx.xxx" on port "161" is ok

san_verify.pl:
snmpwalk -v 2c -c public xxx.xxx.xxx.xxx 1.3.6.1.4.1.116.5.11.4.1.1
SNMP version  : 2c (default)
Port          : 161 (default)
Timeout       : 5 seconds
Community     : public
Storage name  : XXXXXXXXXXX-XXX

Health status for VSPG-700 : ok

Loading ExportTool...
Missing ip
2019/06/19 13:02:29 start Export Loader Version : 88-00-00
2019/06/19 13:02:29  command file path=/opt/hds/hds_test/command2.txt
2019/06/19 13:02:29  log file path    =/opt/hds/88-03-22/log
2019/06/19 13:02:29  log file name    =loader0619130229.log
2019/06/19 13:02:29  ExportLoader mode=ALL
2019/06/19 13:02:29  download port    =51099
2019/06/19 13:02:29 read target address from command file.
2019/06/19 13:02:29 Missing ip
2019/06/19 13:02:29 ExportLoader fail.
2019/06/19 13:02:29 ExportLoader finish. exitcode=101
Loading ExportTool...
Export tool start [Version 88-03-22-FF/00]
command file = /opt/hds/hds_test/command.txt
[  1] ip 22.98.68.132        ; Specifies IP adress of SVP
[  2] dkcsn 445381           ; Specifies Serial Number of SVP
[  3] login User = [stor2rrd], Passwd = [****************]
[MPC Software Version] 88-03-22-60/00
[ExportTool version] 88-03-22-FF/00
[ExportTool IF version] 88-00-00
Unable to get time range for monitoring
[  4] show                  ; output storing period
Monitoring time range
From : 0000/00/00 00:00 - To : 0000/00/00 00:00 Interval : 0min.
[  5] group Port ; Port usage
[  6] range -0001:
Unable to get time range for monitoring
[  7] outpath "/opt/hds/hds_test/performance"  ; specifies the sub-directory in which files will be saved
[  8] option nocompress
[  9] apply
Export tool end
raidcom : User on Serial#(445381) was removed.
  connection ok

After about 15-20min I run the load.sh and it fails, 

adding to menu : S : VSPG-700 CPU
VSPG cleaning  : /home/lpar2rrd/stor2rrd/data/VSPG-700/log -mtime +2 -exec rm -f {};
end time       : Wed Jun 19 13:03:43 BST 2019
An error occured, check /home/lpar2rrd/stor2rrd/logs/error.log and output of load.sh

$ tail -1 /home/lpar2rrd/stor2rrd/logs/error.log

Wed Jun 19 13:03:35 2019: VSPG-700: Problem with configuration load, no VOLUME has been found, is there really exist one? : /home/lpar2rrd/stor2rrd/data/VSPG-700/config.html /home/lpar2rrd/stor2rrd/bin/LoadDataModule.pm:36349
Wed Jun 19 13:03:43 BST 2019

When I log onto the GUI I can see some mapping information all the other tabs are blank. To add - I can't see the G700 and and of its sub tabs (cpu, capacity etc) in the right hand column

Thanks

H

Comments

  • Lukas
    Lukas
    Hello,

    Send us logs pls.

    Note a short problem description in the text field of the upload form.

    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir

    tar cvhf logs.tar logs tmp/*txt data/VSPG-700/log

    gzip -9 logs.tar

    Send us logs.tar.gz via https://upload.stor2rrd.com


    You might even attach screenshots when it helps in understanding of the issue.

    thank you
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register

Categories

In this Discussion