After upgrade to 6.0 system seems to have issues

hessa
hessa
in LPAR2RRD
I upgraded to 6.0 yesterday and the system seems to be hanging on load.sh. the cron job tries to kick off another session while one is currently hung. Is there any way to troubleshoot. 

It seems to be stuck here:

last rec 1     : hdwpvcvc01:hdepvblockpla01 3/5/2019 8:20:0 /home/lpar2rrd/lpar2rrd/data/hdepvblockpla01/hdwpvcvc0/5010ecb5-c8fa-4adf-3474-e4353ac7c6c0.last
last rec 2     : hdwpvc:hdepvblock min:59 , hour:3, 3/5/2019 8:20 : 5010ecb5-c8fa-4adf-3474-e4353ac7c6c0.last
download data  : hdwpvcvc01:hdepvbloc
No fork        : hdwpvcvc01:hdepvblockpla : 18

 

Comments

  • Pavel
    Pavel
    Hi,

    Send us logs pls.
    Note a short problem description in the text field of the upload form.

    cd /home/lpar2rrd/lpar2rrd  # or where is your LPAR2RRD working dir
    tar cvhf logs.tar logs tmp/*txt tmp/*json
    gzip -9 logs.tar

    Send us logs.tar.gz via https://upload.lpar2rrd.com

  • hessa
    hessa
    thank you. they are uploaded. Below is what I see in error log.

    Deep recursion on subroutine "ComplexType::deserialize" at /home/lpar2rrd/lpar2rrd/vmware-lib/VMware/VICommon.pm line 2546.
    Deep recursion on subroutine "ComplexType::deserialize" at /home/lpar2rrd/lpar2rrd/vmware-lib/VMware/VICommon.pm line 2546.
    SOAP request error - possibly a protocol issue: 500 Can't read entity body: Resource temporarily unavailable

    SOAP request error - possibly a protocol issue: 500 Can't read entity body: Resource temporarily unavailable

    SOAP request error - possibly a protocol issue: 500 Can't read entity body: Resource temporarily unavailable

    SOAP request error - possibly a protocol issue: 500 Can't read entity body: Resource temporarily unavailable

  • Pavel
    Pavel
    Hi, this will resolve it:

    cd /home/lpar2rrd/lpar2rrd

    vi etc/lpar2rrd.cfg

    and replace you actual PERL5LIB by this:
      PERL5LIB=/home/lpar2rrd/lpar2rrd/bin:/home/lpar2rrd/lpar2rrd/vmware-lib:/usr/share/perl5/vendor_perl:/usr/lib64/perl5/vendor_perl:/usr/share/perl5:/home/lpar2rrd/lpar2rrd/lib

    Go to the GUI and confirm that VMware connection test is working.
  • hessa
    hessa
    I think that fixed it! Thank you :)
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