Errors with XtremIO

pnguyen
pnguyen
in EMC
Hi,
I added 2 XIO arrays. Config and connection checks worked on both. One array is working fine with data. The other array has no data. The error log contains repeated message as below.

"Cannot continue! Last stat timestamp does not exists! /home/stor2rrd/stor2rrd/bin/xtremioperf.pl:143 :"

Anybody seen this problem?

Thanks.

Comments

  • pnguyen
    pnguyen
    By the way, each array is managed by its own XMS.
  • Karel
    Karel
    Hi,

    it looks like your XMS does not provide performance data via RESP API.
    Can you test it by the following script?

    Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)
    -rwxr-xr-x 1 stor2rrd stor2rrd 7303 31. Jan   10.07 xtremio-test-cluster-perf.pl
    If your web browser gunzips it automatically then just rename it: mv xtremio-test-cluster-perf.pl.gz xtremio-test-cluster-perf.pl

    Script usage:
    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
    . etc/stor2rrd.cfg; $PERL bin/xtremio-test-cluster-perf.pl <XMS_IP> <XMS_PORT> <CLUSTER_NAME> <USER> <PASSWORD>

    Let it work till end, it will take an hour.
    After then send us this file:
    tmp/<CLUSTER_NAME>-cluster-perf-test.txt

    https://upload.stor2rrd.com
    Note a short problem description in the text field of the upload form.

  • pnguyen
    pnguyen
    I think you're correct, Karel. I logged into the XMS GUI and didn't see any perf data. Let me get that fixed. I'll run the script too.

    Thanks!
  • pnguyen
    pnguyen
    There's a bug in the XMS 6.x version. According to EMC support, the fix is redeploying the XMS. I did that and it's working now.
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