Incorrect time "last data update"

Micallef
Micallef
edited January 2019 in Huawei
Hello! Faced with such a problem, Huawei arrays are not correctly displayed at the time in the WEB GUI. Other arrays have exact time. ver. V500R007C10 / device model 5500 V5

Stor2rrd ver. 2.41

You can see on the screenshot that the time is correct on other disk arrays.On the disk arrays themselves enabled NTP, the correct time zone. Please tell me how to solve this problem.





Comments

  • Lukas
    Lukas
    Hello,

    Thank you for your problem description. To solve, we need logs and IOSTATS file for affected storage.


    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir

    tar cvhf logs.tar logs etc tmp/*txt data/Huawei_Dorado_Bill_GA/IOSTATS/*

    gzip -9 logs.tar

    Send us logs.tar.gz via https://upload.stor2rrd.com
    You might even attach screenshots when it helps in understanding of the issue.

    Thank you
  • mostafa
    mostafa
    Hello
    I have the same problem on V300R003C20. The last date update is wrong and so the graphs are not shown correctly. Did you reach to a solution for this problem?

  • Pavel
    Pavel
    Hi,

    do you have correct time on the storage?
    Is the strage at the same TZ as stor2rrd?
  • mostafa
    mostafa
    At first it was wrong, then we set ntp server on the storage. Shall we delete the storage on stor2rrd and define it again?
  • Pavel
    Pavel
    no, it shoudl work with proper time automatically.
    is tat the case or it is still wrong?
  • mostafa
    mostafa
    The graphs are become correct. But in the health status table, the time is still wrong.
  • Pavel
    Pavel
    what is wrong in health status table, last data update?
  • mostafa
    mostafa
    Yes. the time is not right.
  • Pavel
    Pavel
    one more screenshot
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