3PAR 8400 CPU totals empty

I had few errors when grabing data from 3PAR 8400. First I had trouble with ntp which is fixed but now CPU Totals are empty.. Why? I don't know.

In the error log, I only have this information:
Use of uninitialized value in concatenation (.) or string at /home/stor2rrd/stor2rrd/bin/HP3PAR.pm line 378.
Use of uninitialized value in concatenation (.) or string at /home/stor2rrd/stor2rrd/bin/HP3PAR.pm line 379.
Use of uninitialized value in concatenation (.) or string at /home/stor2rrd/stor2rrd/bin/HP3PAR.pm line 380.
Use of uninitialized value in concatenation (.) or string at /home/stor2rrd/stor2rrd/bin/HP3PAR.pm line 381.
Use of uninitialized value in concatenation (.) or string at /home/stor2rrd/stor2rrd/bin/HP3PAR.pm line 382.
Use of uninitialized value in concatenation (.) or string at /home/stor2rrd/stor2rrd/bin/HP3PAR.pm line 383.
Use of uninitialized value in concatenation (.) or string at /home/stor2rrd/stor2rrd/bin/HP3PAR.pm line 384.
Use of uninitialized value in concatenation (.) or string at /home/stor2rrd/stor2rrd/bin/HP3PAR.pm line 385.
Use of uninitialized value in concatenation (.) or string at /home/stor2rrd/stor2rrd/bin/HP3PAR.pm line 386.

Any idea?


Comments

  • Hi,

    we would need this data

    cd /home/stor2rrd/stor2rrd
    tar cvf data.tar etc/version.txt tmp/<storage-name>*txt logs/*<storage-name>

    Only CPU graphs are affected?

  • Only cpu graphs of my 3PAR are affected. Logs are sent BTW!

    Thanks!
  • And yes only CPU graph are affected so far!
  • Hello! For a reason I ignore I still have issue with CPU total graphs. In the error log I have those entries:

    Use of uninitialized value in concatenation (.) or string at /home/stor2rrd/stor2rrd/bin/HP3PAR.pm line 378.
    Use of uninitialized value in concatenation (.) or string at /home/stor2rrd/stor2rrd/bin/HP3PAR.pm line 379.
    Use of uninitialized value in concatenation (.) or string at /home/stor2rrd/stor2rrd/bin/HP3PAR.pm line 380.
    Use of uninitialized value in concatenation (.) or string at /home/stor2rrd/stor2rrd/bin/HP3PAR.pm line 381.
    Use of uninitialized value in concatenation (.) or string at /home/stor2rrd/stor2rrd/bin/HP3PAR.pm line 382.
    Use of uninitialized value in concatenation (.) or string at /home/stor2rrd/stor2rrd/bin/HP3PAR.pm line 383.
    Use of uninitialized value in concatenation (.) or string at /home/stor2rrd/stor2rrd/bin/HP3PAR.pm line 384.
    Use of uninitialized value in concatenation (.) or string at /home/stor2rrd/stor2rrd/bin/HP3PAR.pm line 385.
    Use of uninitialized value in concatenation (.) or string at /home/stor2rrd/stor2rrd/bin/HP3PAR.pm line 386.
    Use of uninitialized value $RRDp::error_mode in string eq at /usr/lib64/perl5/vendor_perl/RRDp.pm line 168.
    Wed Oct 31 10:50:21 2018: 3PAR_CARDLSTG2 : data_load.pl failed: ERROR: /home/lpar2rrd/stor2rrd/data/3PAR_CARDLSTG2/PORT/0-1-1.rrd: illegal attempt to update using time 1540997103 when last update time is 1540997103 (minimum one second step) at /home/lpar2rrd/stor2rrd/bin/LoadDataModule.pm line 38650.
     /home/lpar2rrd/stor2rrd/bin/data_load.pl:91 : No such process


    The vm is synced with my time servers BTW...

    Any help?
  • ssh  <3par storage> "statcpu -d 30 -iter 1"


  • Not working...
  • any error?
  • Finally I have information shown:

    node,cpu user sys idle intr/s ctxt/s
         0,0    2  24   74
         0,1   79  21    0
         0,2    2  24   75
         0,3    1  24   75
         0,4    1  15   84
         0,5    1  20   79
         0,6    2  16   82
         0,7    1  38   61
         0,8    1  14   85
         0,9    1  13   86
        0,10    1  12   88
        0,11    0  21   79
     0,total    8  20   72  58930 138743

         1,0   36  29   35
         1,1   76  24    0
         1,2   36  31   33
         1,3   34  29   37
         1,4   31  23   46
         1,5   25  29   46
         1,6   23  27   50
         1,7   62  22   15
         1,8   21  22   57
         1,9   20  21   59
        1,10   18  20   62
        1,11   13  32   55
     1,total   33  26   41  86304 195815

         2,0    6  19   75
         2,1    7  54   39
         2,2    5  19   76
         2,3    5  19   76
         2,4    4  13   83
         2,5    4  18   78
         2,6    4  14   82
         2,7    5  33   62
         2,8    3  12   86
         2,9    3  11   86
        2,10    3  11   86
        2,11    2  17   81
     2,total    4  20   76  59981 138245

         3,0   22  25   53
         3,1   29  48   23
         3,2   21  24   55
         3,3   19  25   56
         3,4   17  18   65
         3,5   15  25   60
         3,6   16  20   64
         3,7   23  35   42
         3,8   13  17   69
         3,9   13  17   71
        3,10   11  16   73
        3,11   10  27   64
     3,total   17  25   58  75856 185827

  • what does mean "Finally I have information shown"?
    Why it is working now? Any change?
    is that working eve in stor2rrd?
  • Sorry for my english... French Canadian here... I only wanted to say that I have an output with the command requested. Maybe the first time I wasn't patient enough.

    In stor2rrd I have the information for every single cores but I have "-nan" results in the totals section.

    I also discovered that I am unable to see graphs for items under PORTS and POOL(CPG).

    Thanks!
  • Hi,

    1. screenshot (attach them to logs upload)
    2. logs
    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
    tar cvhf logs.tar logs etc tmp/*txt
    gzip -9 logs.tar
    
    Send us logs.tar.gz via https://upload.stor2rrd.com
    Note a short problem description in the text field of the upload form.
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