VPLEX - data reported with shifted time

blautwein
blautwein
in EMC
Hi,
I just added two VPLEX units into STOR2RRD and recognized that the time of the reported data is shifted by two hours. The time zone settings on the VPLEX units and the STOR2RRD appliance are both fine.
This looks for me like the issue with Huawei OceanStore that has been fixed in 2.31-1. Any idea how to solve this for VPLEX?
Thanks and kind regards,
Ben

Comments

  • Karel
    Karel
    Hi,

    pls send us output from following commands:

    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
    date
    ./bin/config_check.sh <VPLEX alias>


  • blautwein
    blautwein
    Hi,
    please find the output here:


    =========================
    STORAGE: EMC-VPLEX_DC1: VPLEX
    =========================

    Use API = 1
    API connection:
    TCP connection to "xxx.xxx.xxx.xxx" on port "443" is ok
      vplex_apitest.pl : Configured Cluster "cluster-1" was found via rest api!

      API connection OK

    SSH connection:
    TCP connection to "xxx.xxx.xxx.xxx" on port "22" is ok
    ssh -o ConnectTimeout=80 -o StrictHostKeyChecking=no -o PreferredAuthentications=publickey -o SendEnv=no yyy@xxx.xxx.xxx.xxx -p 22 "LC_ALL=en_US LANG=en_US LC_NUMERIC=en_US id"

      SSH connection OK

    Mgmt server time:
    ssh -o ConnectTimeout=80 -o StrictHostKeyChecking=no -o PreferredAuthentications=publickey -o SendEnv=no yyy@xxx.xxx.xxx.xxx -p 22 "LC_ALL=en_US LANG=en_US LC_NUMERIC=en_US date"
    Wed Aug  8 07:51:05 CEST 2018

    performance monitors:
    ssh -o ConnectTimeout=80 -o StrictHostKeyChecking=no -o PreferredAuthentications=publickey -o SendEnv=no yyy@xxx.xxx.xxx.xxx -p 22 "LC_ALL=en_US LANG=en_US LC_NUMERIC=en_US ls -l /var/log/VPlex/cli/director-*_PERPETUAL_vplex_sys_perf_mon.log /var/log/VPlex/cli/director-*_VIRTUAL_VOLUMES_PERPETUAL_MONITOR.log"

    -rw-r--r-- 1 yyy users  7813052 Aug  8 07:50 /var/log/VPlex/cli/director-1-1-A_PERPETUAL_vplex_sys_perf_mon.log
    -rw-r--r-- 1 yyy users  6526524 Aug  8 07:50 /var/log/VPlex/cli/director-1-1-A_VIRTUAL_VOLUMES_PERPETUAL_MONITOR.log
    -rw-r--r-- 1 yyy users  8966380 Aug  8 07:50 /var/log/VPlex/cli/director-1-1-B_PERPETUAL_vplex_sys_perf_mon.log
    -rw-r--r-- 1 yyy users 10218838 Aug  8 07:50 /var/log/VPlex/cli/director-1-1-B_VIRTUAL_VOLUMES_PERPETUAL_MONITOR.log

  • Karel
    Karel
    Hi,

    "date" command from stor2rrd server is missing.
  • blautwein
    blautwein
    Hi Karel,
    sorry, here you go:
    Wed Aug  8 08:04:37 CEST 2018

  • Karel
    Karel
    Hi,

    cd /home/stor2rrd/stor2rrd/data/<VPLEX alias>/iostats
    cat director-1-1-A_VIRTUAL_VOLUMES_PERPETUAL_MONITOR.log | egrep "^2018-" | tail -1

  • blautwein
    blautwein
    Hi,
    2018-08-08 06:09:27

  • blautwein
    blautwein
    Hi,
    I just restarted the management service on the VPLEX unit. Now it's shown like this:
    2018-08-08 08:14:27
    Still the graph is not showing data for that time...
  • Karel
    Karel
    Hi,

    it can take some time. Let us know after one hour, thanks.
  • blautwein
    blautwein
    Hi,
    thanks, will let you know.

  • blautwein
    blautwein
    Hi,
    it's working fine now.
    Thanks for your support.
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