No perf data collected NetApp 8.3.2

Raul · April 2018

Hi,

I've recently confured a CDOT with version 8.3.2 and stor2rrd v 2.20 and it seems to be collecting capacity and event data fine. but when I try to see performance data (IO response time, etc...) tje graphs seems to be empty or directly shows (No data has been collected (yet?) for selected time period), the storage it has been confugred for one day more or less, I've checked the error.log and it doesn't seems to be any error entries.

Any ideas on what can be happening?

Best regards and thanks in advanced.

Pavel · April 2018

Hi,

Send us logs pls. 
Note a short problem description in the text field of the upload form.

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
tar cvhf logs.tar logs etc tmp/*txt
gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com

Raul · April 2018

Hi Pavel,

I've already upluaded them.

Best regards

Marooned · May 2018

I'm having the same issue, was there a solution?

Pavel · May 2018

Hi,

it was user cased problem, he has installed or run stor2rrd (./load.sh) under root abnd screwed file rights.
send us logs as per above

Marooned · May 2018

I have uploaded the logs. To test I added another system that is running 8.2.1 and aren't having any issues. I've removed the system in question and recreated everything but it's still having the same issue. Any assistance would be greatly appreciated.

No perf data collected NetApp 8.3.2

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