help request on setup for IBM DS

brasseurm
brasseurm
edited August 2016 in IBM
Hello there!

I come to you regarding an issue I’m encountering with STOR2RRD during an installation to monitor/report from an IBM DS4000.

I followed the procedure (using the OVF) on your website and successfully contacted the storage arrays, but nothing is reported into the web interface.

- OVF Deployment ok
- Storage IP reachable ok
- IBM SMcli setup ok
- Storage discovery ok
- Storage listing ok
- Command execution ok
- Crontab edition ok
- Web interface reporting failed (even by executing manually load.sh)

As a last resort, I’ve manually executed the command in the crontab: /home/stor2rrd/stor2rrd/load_ds5perf.sh. Then the charts shows up, but are empty…

I cannot find what’s wrong, could you please help me or at least put me on the right track to debug? Please find attached the log files…

Thanks for your help!

Comments

  • brasseurm
    brasseurm
    the logs files
  • Pavel
    Pavel
    as per load_ds5perf.out:
    ========================
    You probably trying to run it under wrong user
    STOR2RRD files are owned by : lpar2rrd
    You are : root
    STOR2RRD should run only under user which owns installed package
    Do you want to really continue? [n]:
    ========================

    You have to run the tool as lpar2rrd user on teh Virtual appliance.
    Have you schedulled cronatb for storage agent in root's crontab? Then it is wrong, it is already scheduled under lpar2rrd user.

    When you disable root for running stor2rrd the assure that you do have permission issues:
    cd /home/stor2rrd/stor2rrd
    find . -print -exec ls -ld {} \; | grep root

    If you find any root owned file then : chown lpar2rrd
    Allow storage agent in lpar2rrd's crontab if it is noit done yet.



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