No SVC data displayed

Zoltan
Zoltan
in STOR2RRD
Hi,

since saturday, we have no data displayed for one of our SVC. I can see the following messages in  error.log-stsvc10 file:

ERROR   - svcconfig.pl: svcconfig.pl: ERROR: Cannot get time from XML file /opt/serviced/volumes/stor2rrd/data/stsvc10/svc.config.cron.xml_78DMTH0. Exiting.
 - Return code: 1

What could be the problem?

BR,
Zoltan

Comments

  • Pavel
    Pavel
    Hi,

    what is your product version?
  • Zoltan
    Zoltan
    stor2rrd 2.10
    SVC 7.8.1.3
  • Pavel
    Pavel
    logs pls
    Note a short problem description in the text field of the upload form.

    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
    ps -ef |egrep "2rrd" > tmp/ps_log.txt
    tar cvhf logs.tar logs etc tmp/*txt
    gzip -9 logs.tar

    Send us logs.tar.gz via https://upload.stor2rrd.com





  • Zoltan
    Zoltan

    I think I found the problem. It seems, that the dumps partition of the SVC config node was full. This means it could not create this config file in the evening. After I deleted some old dump files, it was able to create a non-zero file. After that, it started to display values in stor2rrd.

    The problem is, that SVC does not send any alert, if this happens, so it is very hard to find out the reason. 

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