After upgrade to 1.35

Hi,

After I upgraded stor2rrd from 1.31.1 to 1.35, it stopped collecting data from our storage?.

Do you have any easy fix to the issues?





Comments

  • Hi,

    what storage is it?

    Send us logs pls. Pls note a short problem description in the text field of the upload form.

    cd /home/stor2rrd/stor2rrd          # or where is your STOR2RRD working dir
    find data -exec ls -ld {} \; > tmp/list_data.txt
    ps -ef |egrep "2rrd|svc|xiv|ds8|ds5|hus|vspg|netapp|horcm" >> tmp/list_data.txt
    tar cvhf logs.tar logs etc tmp/*txt tmp/*out # do not miss "h" option in tar
    gzip -9 logs.tar

    Send us logs.tar.gz via https://upload.stor2rrd.co




  • update -- error log entry

    svcconfig.pl: svcconfig.pl: ERROR: Cannot get time from XML file /home/stor2rrd/stor2rrd/data/STORWISE/svc.config.cron.xml_
    - svcconfig.pl: Get time "2016/11/16 01:00:09 WGT" failed. Unknown time format.


  • Perl library is not able to transform time from some TZ, your one (WGT) seems to be also affected.

    Use this code as a workaroud, I have manually added your TZ there.

    http://www.stor2rrd.com/download/svcconfig.pl.gz
    Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)
    -rw-rw-r--    1 lpar2rrd staff         58079 Nov 21 15:12 bin/svcconfig.pl
    If your web browser gunzips it automatically then just rename it: mv svcconfig.pl.gz svcconfig.pl

    kill all running svcperf processes.

  • great thx.
  • We've got same issue with TZ  ALMT
  • ok, download above svcconfig.pl, we have included ALMT zone in the workaround

Sign In or Register to comment.