Command faild: java - when check connection with Storage Hitachi VSP5600

tantrung_nguyen95 · February 20

Dear Xorux teams,

Please help us resolve the error when we add Hitachi VSP5600 Storage cabinet device on the Stor2rrd server. Many thank teams

logs-hitachi-vsp5600.tar.gz

Lukas · February 20

Hello,

1. Send us connection test of the device

su - stor2rrd # lpar2rrd on the virtual appliance

cd /home/stor2rrd/stor2rrd

./bin/config_check.sh Hitachi-VSP5600-01

Thank you

tantrung_nguyen95 · February 21

Hi Lukas,

check_connection.txt

Send you back the results after implementation. I noted 2 ports were not connected, but we opened those ports on the firewall.

tantrung_nguyen95 · February 21

Hi Lukas,

Send you full log when run config_check.sh

check_connect.txt

Lukas · February 22

Hello,

Send us these logs:

cd /home/stor2rrd/stor2rrd

tar cvhf logs.tar /opt/hds/90-09-23/log/* /home/stor2rrd/stor2rrd/data/Hitachi-VSP5600-01/log/*

gzip -9 logs.tar

Send us logs.tar.gz via https://upload.stor2rrd.com

Thank you

tantrung_nguyen95 · February 27

Hi Lukas,

We uploaded. I'm so sorry for responding to you so late.

Lukas · February 27

Hello,

You probably don't have port 11099 enabled.

su - stor2rrd # lpar2rrd on the virtual appliance

cd /home/stor2rrd/stor2rrd

telnet X.X.X.X 11099

Where X.X.X.X is SVP IP

Allow the port 11099.

Then connection test of the device.

su - stor2rrd # lpar2rrd on the virtual appliance

cd /home/stor2rrd/stor2rrd

./bin/config_check.sh Hitachi-VSP5600-01

Let us know.

Thank you

tantrung_nguyen95 · February 29

Hi Lukas,

After we rechecked the firewall and opened additional ports as you mentioned, we collected all the information and the graph displayed very beautifully. We thank very much you for your enthusiastic support.

Command faild: java - when check connection with Storage Hitachi VSP5600

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