Brocade Switch data not displayed in Web UI

Brocade Switch data not displayed in Web UI.

Please let me know if there is a way to resolve the error.


I updated the IP address in 'SAN device configuration' as the IP address of the Switch has changed.

I loaded the UI after a while, but an error is returned.

---

# ./load.sh html

 :

Adding SAN port:

SAN not in cfg : devicename:xxxxx - skipped

SAN not in cfg : devicename:xxxxx - skipped

---

Stor2rrd version is 7.2.

config_check.sh was OK.

Comments

  • Hi,

    1. we support free users only on the latest product version, actually 7.40, download and upgrade
    2. is connection test working? UI --> settings --> SAN --> switch --> connection test

    If it works and you cannot see it in the UI then send us logs

    Note a short problem description in the text field of the upload form.


    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir


    tar cvhf logs.tar logs tmp/*txt


    gzip -9 logs.tar


    Send us logs.tar.gz via https://upload.stor2rrd.com

  • Thank you for your comment.


    The connection test is working, but no data appears in the UI.

    I have sent you the log.

    Please check the log.

  • Hi,


    Upgrade to the latest version 7.40.

    This issue should already be fixed there.

    Let us know if the issue persists.

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