VNX not available

burani · May 2022

I have problem available, all are available with my VNX, but all stores are not in correct status.

Karel · May 2022

Hi,

Send us logs.

Note a short problem description in the text field of the upload form.

cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
tar cvhf logs.tar logs tmp/*txt
gzip -9 logs.tar

Karel · May 2022

Hi,

we would need to see the output from the following commands.

ls -l /home/stor2rrd/stor2rrd/data/*/*vnxbperf* | wc -l

ls -l /home/stor2rrd/stor2rrd/data/*/*vnxbconf* | wc -l

This issue is most probably caused by the downgrade from 7.40 to 7.30.

burani · May 2022

Is it possible to resolve the problem with version 7.30?

Karel · May 2022

Hi,

it should work till an hour after removing the following files. Let us know.

rm /home/stor2rrd/stor2rrd/data/*/*vnxbperf*

rm /home/stor2rrd/stor2rrd/data/*/*vnxbconf*

burani · May 2022

Karel,

It worked out!!!

Thank you very much!!

burani · May 2022

Karel,

Unresolved issue, started and after a while again.

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