Graph of total memory of vmware is hanging

Kent
Kent
in VMware
Hi all,
Please help check for graph of total memory of vmware luster is hanging and CPU usage high load. Log of dmesg is warning: "[ 2223.077171] rrdtool[21920]: segfault at 7f8ab3960f48 ip 00007f8ab745b6bf sp 00007ffc02f4c9c0 error 4 in librrd.so.8.2.0[7f8ab7448000+40000]
[ 2223.077181] Code: 28 1c 00 00 0f 8f 70 ff ff ff e9 50 01 00 00 0f 1f 40 00 48 83 b8 50 08 00 00 00 41 bf 01 00 00 00 75 ce 4d 69 ed 38 09 00 00 <4a> 8b 94 2f 70 08 00 00 48 89 90 50 08 00 00 eb b6 f2 0f 10 80 48
"

Comments

  • Pavel
    Pavel
    Hi,

    are hanging only these graphs or generally random graphs?

    ps -ef| egrep "lpar2rrd|http"
    rrdtool -v
  • Kent
    Kent
    Hi Pavel,
    It's hanging only this graph.
    This is output:
    # ps -ef| egrep "lpar2rrd|http"
    root      4486 22564  0 14:31 pts/1    00:00:00 grep -E lpar2rrd|http
    lpar2rrd 13962     1  0 14:00 ?        00:00:00 /usr/bin/perl -w /opt/lpar2rrd/lpar2rrd/bin/lpar2rrd-daemon.pl
    www-data 24129 26112 99 14:12 ?        00:18:50 /usr/bin/perl /opt/lpar2rrd/lpar2rrd/bin/detail-graph-cgi.pl
    www-data 24138 23007 99 14:12 ?        00:18:50 /usr/bin/perl /opt/lpar2rrd/lpar2rrd/bin/detail-graph-cgi.pl
    www-data 24153 20234 99 14:12 ?        00:18:50 /usr/bin/perl /opt/lpar2rrd/lpar2rrd/bin/detail-graph-cgi.pl
    www-data 24169 26023 99 14:12 ?        00:18:50 /usr/bin/perl /opt/lpar2rrd/lpar2rrd/bin/detail-graph-cgi.pl
    # rrdtool -v
    RRDtool 1.7.1  Copyright by Tobias Oetiker <tobi@oetiker.ch>
                   Compiled May 30 2019 20:28:06

    Usage: rrdtool [options] command command_options
    Valid commands: create, update, updatev, graph, graphv,  dump, restore,
                    last, lastupdate, first, info, list, fetch, tune,
                    resize, xport, flushcached

    RRDtool is distributed under the Terms of the GNU General
    Public License Version 2. (www.gnu.org/copyleft/gpl.html)

    For more information read the RRD manpages

  • Pavel
    Pavel
    Hi,

    we have already seen that, some weird rrdtool file corruption, rrdtool cmd crashes.
    only solution is remove of already collected memory data.
    To can navigate you we would need:

    1. above screenshot but complete one with vcenter name etc, send it together with logs
    2. logs

    Note a short problem description in the text field of the upload form.

    cd /home/lpar2rrd/lpar2rrd  # or where is your LPAR2RRD working dir

    tar cvhf logs.tar logs tmp/*txt tmp/*json

    gzip -9 logs.tar

    Send us logs.tar.gz via https://upload.lpar2rrd.com


  • Timm
    Timm
    We have nearly the same issues. When memory graphs are shown anywhere the appliance goes to 100% CPU and hangs for 5-25 minutes, graphs are not shown
  • Pavel
    Pavel
    hi,

    rrdtool crashes, rrdtool problem ... rrdtool file with memory data for that cluster must be removed.
    could you send logs and a screenshot to be able identify which one? Then we will advice which one. would be also greta if you could send us this for our further  debuging

    Note a short problem description in the text field of the upload form.

    cd /home/lpar2rrd/lpar2rrd  # or where is your LPAR2RRD working dir

    tar cvhf logs.tar logs tmp/*txt tmp/*json

    gzip -9 logs.tar

    Send us logs.tar.gz via https://upload.lpar2rrd.com


  • Timm
    Timm
    done, thx for the help
  • Pavel
    Pavel
    BTW we have workarounded that issue in rrdtool, use this version: https://www.lpar2rrd.com/download-static/lpar2rrd-6.21-8.tar
     




  • Timm
    Timm
    We have written a lot the last days. Thanks for your outstanding help. 
  • tuoclovit
    tuoclovit
    HI Pavel,
    I have same issue. I just update to version 6.21-8 but the problem is not fixed. Thank for help !


  • Pavel
    Pavel
    Hi,

    no :( we are trying to evercome some rrdtool bug, but what works for someone does not work for the other one ...


    send us:
    1. screenshot from the UI
    2. logs
    Note a short problem description in the text field of the upload form.

    cd /home/lpar2rrd/lpar2rrd  # or where is your LPAR2RRD working dir

    tar cvhf logs.tar logs tmp/*txt tmp/*json

    gzip -9 logs.tar

    Send us logs.tar.gz via https://upload.lpar2rrd.com


  • lneves
    lneves
    Hi, I'm using the appliance with all the last version and I have the same problem.
    Can I upload the logs?
  • Pavel
    Pavel
    Hi,

    send us
    1. screenshot to : support at stor2rrd dot com
    2. logs

    Note a short problem description in the text field of the upload form.

    cd /home/lpar2rrd/lpar2rrd  # or where is your LPAR2RRD working dir

    tar cvhf logs.tar logs tmp/*txt tmp/*json

    gzip -9 logs.tar

    Send us logs.tar.gz via https://upload.lpar2rrd.com


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