AIX/VIO - agent data non available

I've install a new instance of Xormon server

After install several AIX/VIO agent I cannot see the agent data in the UI

where can I look to see what the problem is?

Thank you - UMBERTO

Comments

  • send us this via support@xorux.com from the agent side:


    su - lpar2rrd # or xormon user, depends what user it is running, might be even root(not recommended)
    crontab -l
    
    cd /var/tmp
    date
    ps -ef| grep lpar2rrd
    ls -ltr lpar2rrd*
    
    tail lpar2rrd*err
    tail -1 lpar2rrd*txt     # 3 files will be there, use the one without "ps" and "fs" in its name
    


  • I've found this message in the "mail" of xormon user


    The file access permissions do not allow the specified action.

    sh: /var/tmp/lpar2rrd-agent.out: 0403-005 Cannot create the specified file.

    In this moment

    drwxrwxrwt  4 bin   bin      4096 Mar 23 10:18 tmp


    root@T_AIXBT21/var/tmp # ls -l

    total 928

    drwxrwxrwt  2 root   oinstall    256 Jan 30 2013 .oracle

    -rw-r--r--  1 root   system     4786 Aug 20 2025 aixmibd.log

    -rw-r--r--  1 root   system     151 May 23 2019 b315506714101604.log

    -rw-r--r--  1 root   system     6432 Aug 20 2025 hostmibd.log

    -rw-r--r--  1 lpar2rrd staff      614 Mar 22 16:11 lpar2rrd-agent-172.17.180.246-lpar2rrd-fs.txt

    -rw-r--r--  1 lpar2rrd staff     17907 Mar 22 16:30 lpar2rrd-agent-172.17.180.246-lpar2rrd-ps_job.txt

    -rw-r--r--  1 lpar2rrd staff     19691 Jan 12 17:00 lpar2rrd-agent-172.17.180.246-lpar2rrd.err

    -rw-r--r--  1 lpar2rrd staff       0 Mar 22 16:21 lpar2rrd-agent-172.17.180.246-lpar2rrd.stamp

    -rw-r--r--  1 lpar2rrd staff      10 Mar 22 16:21 lpar2rrd-agent-172.17.180.246-lpar2rrd.stamp-send

    -rw-r--r--  1 lpar2rrd staff       0 Mar 21 20:20 lpar2rrd-agent-172.17.180.246-lpar2rrd.stamp-trimlogs

    -rw-r--r--  1 lpar2rrd staff     3189 Mar 22 16:41 lpar2rrd-agent-172.17.180.246-lpar2rrd.txt

    -rw-r--r--  1 lpar2rrd staff       0 Mar 22 16:21 lpar2rrd-agent-172.17.180.246-lpar2rrd.txt-tmp

    -rw-r--r--  1 lpar2rrd staff     4894 Mar 22 16:21 lpar2rrd-agent-172.17.180.246-lpar2rrd.txtorig

    -rw-r--r--  1 lpar2rrd staff       0 Aug 06 2025 lpar2rrd-agent-iostat-1754476800-8388690.txt

    -rw-r--r--  1 lpar2rrd staff       0 Apr 17 2019 lpar2rrd-agent-pgs.cfg

    -rw-r--r--  1 lpar2rrd staff     4602 Mar 22 16:41 lpar2rrd-agent.out

    -rw-r--r--  1 root   system     6860 Aug 20 2025 muxatmd.log

    drwxrwxr-x  3 oracle  oinstall    256 Apr 11 2020 oradiag_oracle

    -rw-------  1 root   system      0 May 23 2019 slp_srvreg.lock

    -rw-r-----  1 root   system    44221 Oct 20 09:39 snmpdv3.log

    -rw-r-----  1 root   system    100050 Mar 26 2025 snmpdv3.log.1

    -rw-r-----  1 root   system    100013 Mar 16 2025 snmpdv3.log.2

    -rw-r-----  1 root   system    100023 Mar 05 2025 snmpdv3.log.3

    -rw-r--r--  1 root   system    11220 Aug 20 2025 snmpmibd.log


    There was an old version of the agent under lpar2rrd user (now xormon user is used)


    xormon@T_AIXBT21/home/xormon # crontab -l

    * * * * * /usr/bin/perl /opt/lpar2rrd-agent/lpar2rrd-agent.pl 172.17.180.247 > /var/tmp/lpar2rrd-agent.out 2>&1

    xormon@T_AIXBT21/home/xormon # cd /var/tmp

    xormon@T_AIXBT21/var/tmp # date

    Mon Mar 23 11:58:39 CET 2026

    xormon@T_AIXBT21/var/tmp # ps -ef| grep lpar2rrd

     xormon 21627112 30343356  0 11:58:41 pts/0 0:00 grep lpar2rrd



    xormon@T_AIXBT21/var/tmp # tail -1 lpar2rrd-agent-172.17.180.246-lpar2rrd.txt

    9009-42A*78300B0:T_AIXBT21:7:1774194000:Sun Mar 22 16:40:00 2026 version 6.01-0:2900000000|8:T_AIXBT21:0::mem:::67108864:58892096:8216768:11707504:0:12587624:pgs:::10000:12912:4608:3:::lan:en6:172.17.14.61:28095399769220:3252779204161:41984861476:30163084194:::lan:en13:1.1.1.61:1018087:38230301:5516:282512:::lan:en14:1.1.2.61:1019158:138799333:5516:929194:::lan:en11:192.168.0.61:11418618202183:12554696733171:22105741235:22958770587:::cpu:::0:16:34:1:::san:fcs4:0xC050760AD3630018:484847186016998:5815677855052:2290765229:108675723:::san:fcs5:0xC050760AD363001A:484937513242753:5816170397324:2245125397:108611436:::san:fcs6:0xC050760AD363001C:484896982913932:5822869916900:2244502418:109637126:::san:fcs7:0xC050760AD363001E:484816254835795:5819125278892:2244506385:109644775:::san_resp:fcs4::3.4:1.1:::::san_resp:fcs5::3.4:1.1:::::san_resp:fcs6::3.4:1.1:::::san_resp:fcs7::3.4:1.1:::::wlm:Unclassified:0.00:15:0.00:sup::::wlm:Unmanaged:0.03:0:0.00:sup::::wlm:Default:44.37:29735:0.87:sup::::wlm:Shared:0.00:631:0.00:sup::::wlm:System:6.08:9621:0.00:sup::::wlm:TOTAL:50.45:40002:0.87:sup:::


    best regards

  • there is still running the agent under lpar2rrd user, keep it running just once, you can add more targets if you want (lpar2rrd server and xormon server if you want)



    * * * * * /usr/bin/perl /opt/lpar2rrd-agent/lpar2rrd-agent.pl <lpar2rrd server> <xormon server>


    If you want to consolidate under xormon, then this will release it

    rm /var/tmp/lpar2rrd-agent.out


    Problem is that this file is owned by lpar2rrd, and xormon cannot write to it.

  • I'm removing the "lpar2rrd" owned file :-)

    Now is working

    thanks so much

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