Lukas

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Lukas
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  • Hello EugeneB, Upgrade to the latest versions https://www.stor2rrd.com/download-static/stor2rrd-7.41-12.tar http://www.xormon.com/download-static/xormon-1.0.4-22.noarch.rpm Summary: Graphs of the volumes -> fixed The Tier section in xormon -> fixed Lists of volumes items are identical (xormon, stor2rrd) -> fixed RAID item…
  • Hello, Send us logs from stor2rrd and xormon stor2rrd cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com xormon # replace lpar2rrd user with user home under which XorMon runs cd /home/lpar2rrd/xormon-data…
  • Hello Vadim, The problem should be solved in the latest versions (stor2rrd 7.40 and xormon 1.0.4-1). https://stor2rrd.com/download.php https://www.xormon.com/download.php Let us know if problem is resolved after the upgrade. Thank you
  • Hello, What version stor2rrd and xormon do you have? Thank you
  • Hello Martin, Send us logs and IOSTATS files for affected storage. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt data/<storagename>/IOSTATS/* gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com Thank you
    in XP8 VSM Comment by Lukas March 2022
  • Hello Martin I think it should work. Try connection test of the storage su -l stor2rrd cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir ./bin/config_check.sh <storage name> Thank you
    in XP8 VSM Comment by Lukas March 2022
  • Hello, please upgrade https://www.stor2rrd.com/download-static/stor2rrd-7.31-24.tar after upgrade cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir ./load.sh Refresh GUI. Do you see capacities for Filesystems? Let us know. Thank you
  • Hello, Send us current logs and IOSTATS files from affected storage cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt data/njoerdr/IOSTATS/* gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com Thank you
  • Hello, please verify username and password are correct. Try this curl command curl -k -H 'content-type: application/json' -H 'Accept: application/json' -H 'Connection: keep-alive' -u <username>:<password> -X GET 'https://<cluster-ip-or-host-name>:8080/platform/latest' if this command is work then change username and…
  • I apologize for the inaccuracy. I see in our documentation that Isilon v9.x should be supported. When you use Isilon v9.x then just use one Management IP Address from the Cluster (do not use direct Node's IPs). Can you change the settings in stor2rrd (use one Management IP Address from the Cluster) and try the storage…
  • Hello, Data collection for OneFS 9.X.X.X is not yet supported. Can you send us the outputs from these curl commands? curl -k -H 'content-type: application/json' -H 'Accept: application/json' -H 'Connection: keep-alive' -u stor2rrd:<password> -X GET 'https://<IP>:8080/platform/latest' > isilon-latest.json curl -k -H…
  • Hello, What is the OneFS version on the storage (cluster)? thank you
  • Hello, It is strange. Send us logs and IOSTATS files from affected storage. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt data/<STORAGE ALIAS>/IOSTATS/* gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com Where: <STORAGE ALIAS> is storage name in…
  • Hello, I think it should work. Can you send us logs and IOSTATS files from the affected storage? cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt data/<STORAGE ALIAS>/IOSTATS/* gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com Where: <STORAGE ALIAS> is…
  • Hello, This should work. Capacity should be calculate from raid groups. Send us logs. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt data/<STORAGE ALIAS>/IOSTATS/* gzip -9 logs.tar where: <STORAGE ALIAS> is name storage in stor2rrd Send us logs.tar.gz via…
  • Hello, I apologize for the delay. SNMP VERSION 1 is not supported. Should be one of: 2c or 3. Please change snmp version on storage and in configuration of the storage in stor2rrd. Then, try connection test of the storage via GUI Let us know Thank you
  • Hello, after this fix everything works? Thank you
  • Hello, I apologize for the delay. Send us logs. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com Thank you
  • Hello, Try this debug script: https://download.stor2rrd.com/patch/7.21-2-4-g06e1/oceanstor_apitest.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxr-xr-x 1 stor2rrd stor2rrd 20041 Jul 12 12:24 oceanstor_apitest.pl If your web browser gunzips it automatically then just rename it: mv…
  • Hello, you don't have to. What version of stor2rrd do you have? please these outputs: ssh stor2rrd@[svc|storwize control enclosure IP address] "svcinfo lssystem" | grep time timedatectl Thank you
  • Hello, SNMP is not work. Please check it the following: 1. Are the NODE1 IP or NODE2 IP entries filled in correctly (in the configuration of device (stor2rrd))? 2. Try this snmpwalk command: snmpwalk -v 2c -c public <NODE IP> 1.3.6.1.4.1.116.5.11.4.1.1 3. Is allowed SNMP on storage? Please check it. section: health status…
  • It seems that SNMP is not working. Can you try the storage connection test? su -l stor2rrd cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir ./bin/config_check.sh VSP-G1000 Thank you
  • Hello, What version of stor2rrd do you have? Thank you
  • Hello, cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir ./load.sh heatmap refresh GUI Thank you
  • Hello, There was a small bug. Here is the fix: https://download.stor2rrd.com/patch/7.13-1-gb64d/heatmap-stor.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxr-xr-x 1 stor2rrd stor2rrd 168581 Jun 9 09:51 heatmap-stor.pl If your web browser gunzips it automatically then just rename it: mv…
  • Hello, Send us logs. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com Thank you
  • Hello, I see this error for the first time. Did this error occur in the previous version? Try this curl command. echo -n "<user>_<password>" | md5sum | sed 's/ .*//g' | curl -k -X GET -H "Content-Type: application/json" https://<storage_hostname>/api/login/$(</dev/stdin) where user - username (HPE MSA2040) password -…
  • Hello Sven, I think it should work. Try to install export tool 2 ( for VSP G700). Export tool version 1 uses SVP IP. Export tool version 2 uses node IP. Thank you
    in no SVP Comment by Lukas April 2021
  • Hello Sven, set SVP IP correctly (not node IP) su -l stor2rrd (lpar2rrd on Virtual Appliance) cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir ./bin/config_check.sh <STORAGE_ALIAS> Thank you
    in no SVP Comment by Lukas April 2021
  • about a new problem: cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir rm tmp/health_status_summary/<STORAGE ALIAS>* refresh GUI. now it should be fine thank you
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