Karel

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Karel
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  • Hi, it looks like your switch does not provide statistics for ports. e.g.: tmp/MSK-TI-BR6510-100-1-perf-last.txt --> 1636542605,,,,,,,,,0,0,,,,MSK-TI-BR6510-100-1,port1.rrd,port1.rrd,0,, 1636542605,,,,,,,,,0,0,,,,MSK-TI-BR6510-100-1,port2.rrd,port2.rrd,0,,…
    in No RRD data for switches Brocade BR-6510 Comment by Karel November 2021
  • Hi, Send us logs. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com
    in No RRD data for switches Brocade BR-6510 Comment by Karel November 2021
  • Hi, use the following file, it is implemented there. https://download.stor2rrd.com/patch/7.30-4-3-g296a/vmaxperf_v8.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxr-xr-x 1 stor2rrd stor2rrd 232069 Nov 9 13:32 vmaxperf_v8.pl If your web browser gunzips it automatically then just rename it:…
    in EMC：About HealthStatus monitoring Comment by Karel November 2021
  • Hi @Lucas, you are right, variable cannot be in the apostroph characters in this case. This is our bug which was made just 2 weeks ago. I thought it was there the whole time with apostrophs. Can you upgrade to the latest version 7.30? It should be fixed there. https://stor2rrd.com/download.php
    in SNMPv3 using Auth & Priv prevents showing VFs on Brocade Comment by Karel October 2021
  • Hi @Lucas, thanks for letting us know. Can you test it without first change in bin/check_vsan.sh? We don't use Virtual Fabrics in our lab so we cannot test it in this moment. It have to work even without that. Security user have o be in the quotes because there can be some characters which can cause an issue like "*" and…
    in SNMPv3 using Auth & Priv prevents showing VFs on Brocade Comment by Karel October 2021
  • Hello @Lucas, you are right, data collection for Virtual Fabrics was not supported when Auth and Priv authorization was set up. Deploy these files, it should start to work: https://download.stor2rrd.com/patch/7.21-24-1-ge01a/load_sanperf.sh.gz Gunzip it and copy to /home/stor2rrd/stor2rrd (755, stor2rrd owner)-rwxr-xr-x 1…
    in SNMPv3 using Auth & Priv prevents showing VFs on Brocade Comment by Karel October 2021
  • Hi Gaurav, this is not implemented in the reporter itself. But we have a workaround for that which is available only in the Enterprise edition of the product. Here is a documentation: https://lpar2rrd.com/reporter-scripting.php 1. set report items 2. set recurrence to daily 3. set range to last 24 hours 4. disable this…
    in Need to schedule reports for a specific time from reporter Comment by Karel June 2021
  • Hi, what version of stor2rrd and xormon are you using?
    in Missing some metrics Comment by Karel May 2021
  • Hi, Send us logs. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com
    in HPE Nimble HF20 not visible Comment by Karel May 2021
  • Hi, you can set the email address you want here: stor2rrd UI -> settings (top-right corner) -> Alerting -> Options performance -> Mail from
    in E-Mail alerting, inctorrect sender field Comment by Karel May 2021
  • Hi, upgrade to this version: https://www.stor2rrd.com/download-static/stor2rrd-7.11-12.tar Upgrade documentation: https://stor2rrd.com/upgrade.php Wait about 1-2 hours after upgrade.Then: cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir ./load.sh html Let us know.
    in SAN SWITCH Fabric - empty Comment by Karel May 2021
  • Hi, there is a bug. We will provide you fix.
    in SAN SWITCH Fabric - empty Comment by Karel May 2021
  • Hi, try this: cd /home/lpar2rrd/stor2rrd ./load.sh html if this will not help then send us outputs from the following commands. cd /home/lpar2rrd/stor2rrd ls -l data/*/fabric.txt cat data/*/fabric.txt ls -l data/*sw-b https://upload.stor2rrd.com or support@stor2rrd.com
    in SAN SWITCH Fabric - empty Comment by Karel May 2021
  • Hi, you have to use snmp v3 to collect data from the switches in case you are using Virtual Fabrics. In the stor2rrd configuration you should add physical switch. Not a Virtual switch/Fabric. Use only one security user (snmpuser1) for each physical switch. Then you have to assign each VF:ID to be visible for this user.…
    in SAN SWITCH Fabric - empty Comment by Karel May 2021
  • Hi, regarding second issue with data collection through snmp v3. We would need to see fresh logs. Send us logs. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via…
    in SAN SWITCH Fabric - empty Comment by Karel May 2021
  • Hi, regarding fabric graphs. This issue was caused by the space characters in the names of the fabrics. Use the following files as a fix. NOTE: this fix is intended for stor2rrd version 7.10. Let us know if someone will have the same issue with another stor2rrd version.…
    in SAN SWITCH Fabric - empty Comment by Karel May 2021
  • Hi, what about next tabs in the fabric view? Is there the same error message? Send us logs. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via…
    in SAN SWITCH Fabric - empty Comment by Karel April 2021
  • Hi, the main health status of the Cisco SAN switch is based on the following 2 conditions. 1. the switch status connUnitStatus - 1.3.6.1.3.94.1.6.1.6 possible values: 1-unknown, 2-unused, 3-ok, 4-warning, 5-failed Red status = warning or failed 2. port statuses a) ifOperStatus - 1.3.6.1.2.1.2.2.1.8 possible values: 1-up,…
    in Overall Health Status shows all FC Switches NotOK but not all are individually showing as NotOK Comment by Karel April 2021
  • Hi, there are no ports in PORTS.cfg because your 2 switches do not provide data in/out statistics. From our point of view the port without data in/out is unused. So for us it's correct behaviour. Data in/out are collected by these snmp commands:
    in Cisco switches no ports Comment by Karel March 2021
  • Hi, Send us logs. Note a short problem description in the text field of the upload form. Send us logs.tar.gz via https://upload.stor2rrd.com
    in Cisco switches no ports Comment by Karel March 2021
  • Hi Piotr, it looks like you are using Virtual Fabrics on your SAN switches. Can you confirm it? If that's true then you have to use snmp v3. https://stor2rrd.com/install.php#SAN --> Brocade/QLogic Virtual Fabric support Let us know.
    in stor2rrd not collect data for SAN switches Comment by Karel March 2021
  • Hi Piotr, ok, we would need to see logs. Send us logs. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com
    in stor2rrd not collect data for SAN switches Comment by Karel March 2021
  • Hi Piotr, connection to the switch seems to be ok. Send us the output from this: su - stor2rrd crontab -l | grep sanperf
    in stor2rrd not collect data for SAN switches Comment by Karel March 2021
  • Hi, send us output from this: cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir ./bin/config_check.sh <Switch IP>
    in stor2rrd not collect data for SAN switches Comment by Karel February 2021
  • Hi @IaroslavB, you are right, there is a bug. Thank you for reporting this issue. Here is a fix intended to version 7.00: NOTE: next version 7.10 which will be released soon will contain this fix as well and some additional changes in that code which will not be compatible with version 7.00. So do not use it for versions…
    in RAIDIX Health event spam Comment by Karel January 2021
  • Hi, empty responseList means that your BNA just doesn't provide statistics for ports. We have already seen that a several times. Unfortunately we don't have any other solution than that i already wrote you. BNA is not our software. You can raise a ticket with your BNA support. Provide them cURL commands and outputs. This…
    in No SAN switchs in the interface Comment by Karel December 2020
  • Hi, error log of your BNA: ls -l /stor2rrd/stor2rrd/logs/error.log-sp02* In the second command you have to use "WStoken" which is generated in the first command.
    in No SAN switchs in the interface Comment by Karel December 2020
  • Hi, cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tail logs/error.log-<BNA IP or hostname> Do you see there new error messages like this one? Thu Dec 10 14:40:19 2020: ERROR : SWITCH : switchXY-BNA : Can't create PORTS.cfg and HEALTH_STATUS.txt! Ports not found!/stor2rrd/stor2rrd/bin/bnaperf.pl:497 :…
    in No SAN switchs in the interface Comment by Karel December 2020
  • Hi, here is a procedure provided by our user who had the same issue as you. Maybe this will help you as well.
    in No SAN switchs in the interface Comment by Karel December 2020
  • Hi Roy, Connection is fine but BNA does not provide data for ports.We have already seen it a few times.This what helped : 1. BNA restart2. re-creation of stor2rrd user in BNA and re-discovering switches Go for 1 option and wait an hour.If no joy then try 2.
    in No SAN switchs in the interface Comment by Karel December 2020
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