Karel

About

Username
Karel
Joined
Visits
737
Last Active
Roles
Member, Moderator, Support

Comments

  • Hi, we would need to see some logs from you. deploy this file https://download.stor2rrd.com/patch/7.61-1-21-g2f4a1/sanperf.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxr-xr-x 1 stor2rrd stor2rrd 138457 Mar 28 14:41 sanperf.pl If your web browser gunzips it automatically then just rename…
    in Brocade virtual fabric and ISL Comment by Karel March 2023
  • Hi, use the following file as a fix if you have stor2rrd version 7.50+. https://download.stor2rrd.com/patch/7.61-1-21-g2f4a1/sanperf.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxr-xr-x 1 stor2rrd stor2rrd 138358 Mar 27 09:42 sanperf.pl If your web browser gunzips it automatically then…
    in Brocade virtual fabric and ISL Comment by Karel March 2023
  • Hi, what version of stor2rrd do you have?
    in Brocade virtual fabric and ISL Comment by Karel March 2023
  • Hi, you are right. We used connUnitPortStatCountInvalidCRC 1.3.6.1.3.94.4.5.1.40 which is crc_g_eof in portErrShow cli command. It is now changed to crc_err swConnUnitCRCWithBadEOF 1.3.6.1.4.1.1588.2.1.1.1.27.1.1. Use this file as a fix: https://download.stor2rrd.com/patch/7.61-1-11-g188b/sanperf.pl.gz Gunzip it and copy…
    in Brocade CRC errors Comment by Karel March 2023
  • Hi Jakub, follow these steps: enable debugging wait at least an hour send us new logs disable debugging enable debugging su - lpar2rrd cd /home/stor2rrd/stor2rrd echo "export INFORTREND_DEBUG=1" >>etc/.magic send us new logs cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt…
    in INFORTREND.pm line 124: load_host failed: Month '-1' out of range 0..11 Comment by Karel February 2023
  • Hi all, Kafka consumer daemon didn't work because there were old versions of librdkafka and kafkian. The issue was resolved after reinstalling librdkafka and kafian to the latest versions. You can identify this issue by this error in the kafka consumer error log: cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD…
    in integration of SAN fails Comment by Karel December 2022
  • Hi shimaore, it looks like the Kafka consumer is failing. Can you send us logs? Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com
    in integration of SAN fails Comment by Karel December 2022
  • Hi, it looks like it's the same issue as here: https://forum.xorux.com/discussion/595/brocade-65x0-not-showing-cpu-mem Can you try to reset snmpv3 configuration as it is described there?
    in CPU/Memory snmpv3 Comment by Karel October 2022
  • Is FID 128 set as a home Virtual Fabric? Send us output from these commands: snmpwalk -v 3 -u <security user> <switch IP or hostname> 1.3.6.1.4.1.1588.2.1.1.1.26.1 snmpwalk -v 3 -u <security user> -n VF:128 <switch IP or hostname> 1.3.6.1.4.1.1588.2.1.1.1.26.1
    in CPU/Memory snmpv3 Comment by Karel October 2022
  • For Brocade SAN Switch with VirtualFabric : a. must monitor the Default Switch (FID 128), even if no port are allocated or used b. OID for CPU and Memory are only available through the DefaultSwitch
    in CPU/Memory snmpv3 Comment by Karel October 2022
  • Hi, there are 2 different possibilities in alerting. Performance statistics alerting https://stor2rrd.com/alerting.php Target email adresses are configured in "E-mail groups" tab. Then you have to assign the right email group to each alerting rule. HW event alerting https://stor2rrd.com/alerting-event.php Target emails…
    in STOR2RRD ALERT Configuration , mailing group is not working. Comment by Karel September 2022
  • Hi, send us output from these commands: cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tail logs/alert_event_history.log tail logs/alert_history.log
    in STOR2RRD ALERT Configuration , mailing group is not working. Comment by Karel September 2022
  • Hi, Upgrade to the latest version 7.40. This issue should already be fixed there. Let us know if the issue persists.
    in Brocade Switch data not displayed in Web UI Comment by Karel August 2022
  • Hi, it should work till an hour after removing the following files. Let us know. rm /home/stor2rrd/stor2rrd/data/*/*vnxbperf* rm /home/stor2rrd/stor2rrd/data/*/*vnxbconf*
    in VNX not available Comment by Karel May 2022
  • Hi, we would need to see the output from the following commands. ls -l /home/stor2rrd/stor2rrd/data/*/*vnxbperf* | wc -l ls -l /home/stor2rrd/stor2rrd/data/*/*vnxbconf* | wc -l This issue is most probably caused by the downgrade from 7.40 to 7.30.
    in VNX not available Comment by Karel May 2022
  • Hi, Send us logs. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com
    in VNX not available Comment by Karel May 2022
  • Hi, does this command work on your switch?
    in SAN switch status problem Comment by Karel April 2022
  • Hi, what returns this snmpwalk command? snmpwalk -v 2c -c public <switch IP> 1.3.6.1.3.94.1.6.1.6 This is the same way as we use to collect health status information. Here is an example from our lab: snmpwalk -v 2c -c public 192.168.1.1…
    in SAN switch status problem Comment by Karel April 2022
  • Hi, use this file as a fix: https://download.stor2rrd.com/patch/7.31-9-6-ged2f/sanperf.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)-rwxr-xr-x 1 stor2rrd stor2rrd 128539 Dec 10 15:59 sanperf.pl If your web browser gunzips it automatically then just rename it: mv sanperf.pl.gz sanperf.pl…
    in load.sh html gives back an error Comment by Karel December 2021
  • Hi Michael, can you send us also this file? /home/stor2rrd/stor2rrd/etc/web_config/devicecfg.json https://upload.stor2rrd.com
    in load.sh html gives back an error Comment by Karel December 2021
  • Hi Roy, we use "uemcli" commands to collect data from Unity devices. There is executed around 20 uemcli commands in each agent run (usually every 5 minutes).
    in Stor2rrd authentication with Unity every second Comment by Karel December 2021
  • Hi, Send us logs. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com
    in load.sh html gives back an error Comment by Karel December 2021
  • Hi, what is your stor2rrd version?
    in load.sh html gives back an error Comment by Karel December 2021
  • Hi @burani, how does it look like now? Did you have time to try it?
    in VNX load_host failed: Can't use an undefined value as a HASH reference at Comment by Karel December 2021
  • Hi, use this file as a fix: https://download.stor2rrd.com/patch/7.31-5-9-g5103/AlertStor2rrd.pm.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)-rwxr-xr-x 1 stor2rrd stor2rrd 177998 Nov 30 15:12 AlertStor2rrd.pm If your web browser gunzips it automatically then just rename it: mv…
    in Graphs are not attached when alert emails are sent. Comment by Karel November 2021
  • Hi, can you try this fix? https://download.stor2rrd.com/patch/7.31-5-9-g5103/LoadDataModule.pm.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner)-rwxr-xr-x 1 stor2rrd stor2rrd 2336265 Nov 26 09:12 LoadDataModule.pm If your web browser gunzips it automatically then just rename it: mv…
    in VNX load_host failed: Can't use an undefined value as a HASH reference at Comment by Karel November 2021
  • Hi, Send us logs. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com
    in VNX load_host failed: Can't use an undefined value as a HASH reference at Comment by Karel November 2021
  • Hi, it looks like you didn't receive an email from me. You probably filled incorrect email address in the upload form. Nevermind, here it is again: follow these steps and send us output. su - stor2rrd cd /home/stor2rrd/stor2rrd ./bin/config_check.sh <alias of the affected Unity device> In the output from above commands you…
    in issue with Unity Comment by Karel November 2021
  • Hi, Send us logs. Note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs tmp/*txt gzip -9 logs.tar Send us logs.tar.gz via https://upload.stor2rrd.com
    in issue with Unity Comment by Karel November 2021
  • Hi, raise a ticket with your switch support. Ask them why this switch doesn't provide statistics for ports. And provide them output from the snmpwalk commands. Let us know.
    in No RRD data for switches Brocade BR-6510 Comment by Karel November 2021
Avatar

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register