IBM Storewize stop collecting

jim.lung@ycdsb.ca
edited August 2016 in IBM
I have implemented the Virtual Appliance for a few days and everything is running fine. Starting from this morning at approximately 3:50am, it stop collecting all the data. I have rebooted the appliance this morning at 9:00am an there is no activity (data) is being collected.

Can someone shed some light on this?

TIA

Comments

  • Hi,

    there can be many reasons.
    Check
    - if svcperf process is running per each Storwize.
    - anything oblivious is not in logs/error.log-

    Send us logs if you go nowhere:
    cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir
    find data -exec ls -ld {} \; > tmp/list_data.txt
    ps -ef |egrep "2rrd|svc|xiv|ds8|ds5|hus" >> tmp/list_data.txt
    tar cvhf logs.tar logs etc tmp/*txt *.out # do not miss "h" option in tar
    gzip -9 logs.tar

    Send us logs.tar.gz via https://upload.stor2rrd.com
  • Hi Pavel,

    Thanks for your help, it seems that it started to work at 10:30 after the reboot. Could you think of anything that might have caused it to stop?
  • Hi,

    No idea. Send us logs as per above if you want to analyse it.
    Do you see a gap in all data?
    It is something we have no evidence from our users. It does not happen normally.
  • the thing is, after I rebooted the server, it work until today at approximately 10:45am.
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