Pavel

Hi Juergen, you can still downgrade to 5.x, but we do not support it for fre users. I understand your disappointment, but you have to understand that development and support is not for free, we have to pay developers and other costs. Pricing : premium edition (only edition which covers your big infra) IBM Power 8k USD a year VMware 11k USD a year. 20 % discount if you order both, total 15 200 USD a year regarding your scripting above lpar2rrd data you have mentioned earlier. We can do such scripting for you as part of support sevices. Let me know if you need an official quote. Regards, Pavel

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Pavel
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  • Hi, just want to confirm that SVM stats will be included in next release 1.35 http://www.stor2rrd.com/note135.htm?1.6 We wil look at SSD hdisks yet.
    in Support for NetApp C-Mode SVM (VServer) Details and Metrics? Comment by Pavel November 2016
  • Hi, no, nothing like that is available in the product. We are able to do similar thing. Regulary export data into CSV via a batch job. CSV can be used as data source for importing to other databases. Basically this is a service we do for our customers only. Custmer specify data (metrics), format, time range etc etc and we…
    in Data Export or Output Stream Comment by Pavel November 2016
  • Hi, can you see capacity in : menu --> storage --> pool --> capacity graphs? Is data actual? Could be that you have wrong time zone on the storage.
    in IBM Storwize V5030 Hyperswap v 7.7.1.3 Comment by Pavel November 2016
  • both is ok, it is symlinked /home/stor2rrd/stor2rrd == /home/lpar2rrd/stor2rrd
    in Problem with setting up AMS storage Comment by Pavel October 2016
  • Hi, is storage pass this? su - stor2rrd cd/home/stor2rrd/stor2rrd ./bin/config-check.sh If so then wait an hour after initial configuration, it might taje some time to get initial configuration from the storage. have you schedulled this in crontab? 0,5,10,15,20,25,30,35,40,45,50,55 * * * *…
    in Problem with setting up AMS storage Comment by Pavel October 2016
  • Hi, try another browser, some versions of IE cause that. It is fixed in recent release but you have to upgrade at first :) Cheers, Pavel
    in Cannot use GUI based upgrade Comment by Pavel October 2016
  • I see 2 problems: 1. datastores are missing in the menu 2. graphs failing ad2) problem is obvious here, you have character ":" in datastore name what causes a problem, we will fix it quickly, it is not a problem ad1) do all datastores disappered from menu? Send us logs for further investigation of this: 
Send us logs…
    in Missing Datastores after upgrade Comment by Pavel October 2016
  • wait 30mins and try it again, it happens right after fresh install when storage configuration is not downlooaded yet. check logs/error<storage name> for any obvious problem If it does not start working then send us logs. Pls note a short problem description in the text field of the upload form. cd /home/stor2rrd/stor2rrd #…
    in cfg file is missing: config.html || pool.cfg || volumes.cfg Comment by Pavel October 2016
  • Thanks for confirming ONTAP 9, we have not internally tested it. We would need to check why disappeared drives. We will ask you for some data later on. Regarding SVM. There might be some SVM metrics but no one has required that untill now. Let us check out possibilities, if there is data per SVM then we will include it. We…
    in Support for NetApp C-Mode SVM (VServer) Details and Metrics? Comment by Pavel October 2016
  • The problem was on the server side in RRDCached daemon which is used since 4.92 if it is installed in the OS. Communication with it failed. Below procedure disables it what resolved the issue. su - lpar2rrd cd /home/lpar2rrd/lpar2rrd echo "LPAR2RRD_CACHE_NO=1" >> etc/.magic echo "export LPAR2RRD_CACHE_NO >> etc/.magic…
    in Error Agent AS400 & AIX C_SNDSTS+ - read() failed Comment by Pavel October 2016
  • exactly, above version does not delete them
    in stor2rrd deletes SVC performance data Comment by Pavel October 2016
  • ok, pls send us logs/error.log-daemon file from lpar2rrd server https://upload.lpar2rrd.com
    in Error Agent AS400 & AIX C_SNDSTS+ - read() failed Comment by Pavel October 2016
  • - what is your IBM i agent version 1.0.2 or 1.0.4? - Is that happen for all OS agents? - on the server side, is anything related to that lpar in logs/error.log-daemon, post "tail -50 logs/error.log-daemon" if you are not sure Thanks.
    in Error Agent AS400 & AIX C_SNDSTS+ - read() failed Comment by Pavel October 2016
  • Pls try this code: 1. upgrade lpar2rrd server: http://www.lpar2rrd.com/download/lpar2rrd-4.92-1.tar http://www.lpar2rrd.com/upgrade.htm?4.1.1 2. upgrade IBM i agent http://www.lpar2rrd.com/download/LPAR2RRD_1.0.4.zip http://www.lpar2rrd.com/as400-upgrade.htm Let it work for an hour and let us know. If the issue is not…
    in Missing data for tabs Pool Size/threads/faults/pages Comment by Pavel October 2016
  • ok, unfortunatelly debuging is limited in this version (because o a bug). I would recomend to use our latest agent and server. The problem might be already fixed and new version has far better debuging posibilities. I will share the code for upgrade tomorrow morning latest, it is being actually prepared. I think this is…
    in Missing data for tabs Pool Size/threads/faults/pages Comment by Pavel October 2016
  • you can remove both (1st one is important, it woudl start write a lot of debuging data after future upgrade) rm tmp/as400-debug rm logs/as400-debug.txt
    in Missing data for tabs Pool Size/threads/faults/pages Comment by Pavel October 2016
  • if you can see data then ignore debuging, the latest version of the server has that debuging broken, that is probably why. It is already fixed in actual code. remove tmp/as400-debug Then everything is fine, right? BTW there will be new enhanced version of the IBM i agent available soon with LAN adapters monitoring an disk…
    in Missing data for tabs Pool Size/threads/faults/pages Comment by Pavel October 2016
  • Hello, ignore parameters for now, leave defaults. Do you see in the log if communication is estabilished with the lpar2rrd server? Have you defined lpar2rrd server (replace LPAR2RRD-SERVER.SERVER.COM in below example by your one)? CHGCMDDFT CMD(LPAR2RRD/RTV_SYSSTS) NEWDFT('IPADR(LPAR2RRD-SERVER.SERVER.COM)') Is it pingable…
    in Missing data for tabs Pool Size/threads/faults/pages Comment by Pavel October 2016
  • Hi, It is a know bug in this version only Here is a hotfix: http://www.stor2rrd.com/download/main.js.gz Gunzip it and copy to cp main.js /home/stor2rrd/stor2rrd/html/jquery (755, lpar2rrd owner) cp main.js /home/stor2rrd/stor2rrd/www/jquery (755, lpar2rrd owner) -rw-rw-r-- 1 lpar2rrd staff 137593 Oct 06 13:25…
    in Can't create alert Comment by Pavel October 2016
  • right, from the server side
    in Missing data for tabs Pool Size/threads/faults/pages Comment by Pavel October 2016
  • ok, lets do debuging. su - lpar2rrd cd /home/lpar2rrd/lpar2rrd touch tmp/as400-debug let it work for 30 mins and then send us this log: gzip -9 logs/as400-debug.txt delete created file: rm tmp/as400-debug # DO NOT FORGET ABOUT IT https://upload.lpar2rrd.com If you have more agents running then note name of the one which…
    in Missing data for tabs Pool Size/threads/faults/pages Comment by Pavel October 2016
  • yep, this fix is in 4.92
    in Monitoring LPARs with dedicated CPU? Comment by Pavel October 2016
  • BTW there was a bug in alerting of CPU dedicated partitions fixed just recetly, use this hotfix: http://www.lpar2rrd.com/download/alrt.pl.gz Gunzip it and copy to /home/lpar2rrd/lpar2rrd/bin (755, lpar2rrd owner) -rwxr-xr-x 1 lpar2rrd staff 73669 Oct 06 17:03 bin/alrt.pl If your web browser gunzips it automatically then…
    in Monitoring LPARs with dedicated CPU? Comment by Pavel October 2016
  • What version of the product do you use? There is support or monitoring of CPU dedicated lpars for quite a while, you should see real utilization instead of 100%.
    in Monitoring LPARs with dedicated CPU? Comment by Pavel October 2016
  • Hello, it should not be about an error during deployment or privileges. Does that happen on single lpar? If more lpars then what they have common like operating system level, huge RAM (there is a bug in preseting RAM over 2TB in the GUI, but it should show something at least) etc? Pls screenshot if possible.
    in Missing data for tabs Pool Size/threads/faults/pages Comment by Pavel October 2016
  • It has been just implemented, install 2 below files and kill all running svcperf* processes. http://www.stor2rrd.com/download/SVC.pm.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxr-xr-x 1 lpar2rrd staff 65705 Aug 12 23:46 bin/SVC.pm If your web browser gunzips it automatically then just…
    in stor2rrd deletes SVC performance data Comment by Pavel October 2016
  • Hi, switch off below, this is somethig what is developed on IBM i side but not used, the server part does not recognize it. Basically it provides CPU util data which we get from the HMC. LPARFORM1(*TIMEPER *NONE ()) &#13;LPARFORM2(*TIMEPER *NONE ()) &#13;&#13;
    in Unprocessed data from agent Comment by Pavel September 2016
  • it is not about setting DEBUG parameter. revert it to 1. It is about this file, remove it: /home/lpar2rrd/lpar2rrd/tmp/as400-debug Then debuging output stops.
    in Large as400-debug.txt with DEBUG=0 Comment by Pavel September 2016
  • yes, it runs once a day, when *svcperf* process is restarted (it shoudl happen on the midnight and after upgrade)
    in stor2rrd deletes SVC performance data Comment by Pavel September 2016
  • yes, sorry. There will be parameter description in the next version (available via F1 as usually) The new version with further enhancement will be released at start of Oct 2016, it will contain apart of help this: - Top 10 disks per % busy (MB/sec, IOPS), per system and per ASP : Sep 2016 - LAN statistics per interface :…
    in RTV_SYSSTS parameters description Comment by Pavel September 2016
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