Pavel

Hi, this info from server where it does not work ls -ltr /var/tmp/lpar2rrd* head /var/tmp/lpar2rrd*txt perl /opt/lpar2rrd-agent/lpar2rrd-agent.pl -d <lpar2rrd server> You can send it to us ( support@stor2rrd.com ) if you do not want to place it here.

Hi, pls send us file /home/stor2rrd/stor2rrd/tmp/menu.txt https://upload.stor2rrd.com or via email support@stor2rrd.com

Check documentation, there might be something missed in your apache 2.4 cfg, there are examples http://www.lpar2rrd.com/install.htm?4.1.0 --> Web --> Apache 2.4+ generally like: LoadModule alias_module /opt/freeware/lib/httpd/modules/mod_alias.so&#13;LoadModule cgi_module /opt/freeware/lib/httpd/modules/mod_cgi.so…

yes, use /opt/freeware/bin/perl Then it is all fine, continue in configuration.

Then probably this path missing in etc/stor2rrd.cfg and PERL5LIB, place it at the end: /opt/freeware/lib/perl5/vendor_perl/5.8.8 . etc/stor2rrd.cfg; $PERL bin/perl_modules_check.pl

Linux or AIX? # rpm -qa| grep -i perl-TimeDate perl-TimeDate-2.30-2.el7.noarch

ok, so you canot say what setting caused that. at least it is working fine now :)

Hi, 1. is behaviour same on our demo http://demo.lpar2rrd.com 2. version of Chrome 3. have you tried to restart Chrome?

do you have LWP 6.x in place? http://www.lpar2rrd.com/https.htm

screenshot pls: telnet IP 443

Hi, 1. assure that your user is created properly, has read only rights for whole vcenter: http://www.lpar2rrd.com/install.htm?4.1.0 --> VMware --> screenshot in pre-requisite section 2. when above ok, then this test to prove that there is network connection to your vcenter, replace vcenter_IP by your IP or hostname cd…

sent via email

no, there is not posible to collect data just with storage commands and then import it to stor2rrd. Data must be collected by stor2rrd storage agent. if you still want a procedure then let me know.

yes, send us logs.

Hi, well, it would be somehow possible There is a proxy feature http://www.stor2rrd.com/proxy-agent.html 1. you would have to install stor2rrd instance on the customer site just to collect storage data 2. then you can grab collected data (in txt format) time by time, transfer to your instance and import it It is only the…

Hi, there is many error counters for ports, we report just CRC errors, we are planing to enhance it soon about some other counters. So you should see crc error if there is any like here (where is not any in fact :) ) http://demo.stor2rrd.com/?menu=6dda750&tab=3

regarding 3PAR alerting, have you set emailing as per http://www.stor2rrd.com/alerting-event.html?1.4.21 ?

As I said, VMAX does not provide HW status throught API we use. It is all. 3PAR provides HW status through API we use.

Hi, unfortunatelly through REST API we use there is no way to get health status for VMAX http://www.stor2rrd.com/healthstatus.htm?1.4.19 On the other hand each VMAX should have call home implemented, it is an enterprise storage ... EMC should know the problem the first if it is happen there.

strange, it is about this file which is being refreshed once a day cfg_summary.html and it is compiled from HMC detail pages. Can you try this (although formating and styling will not be good) http://<your server>/lpar2rrd/cfg_summary.html is this wrong?

weird, it should force it to 10 minutes, just tested it and it worked. try to kill it and check it out after 15 - 20 minutes. kill 11291 vi tmp/stsvc10-perf-last.txt there should be: Interval Length: 600 seconds

sorry for delay. This info: cd /home/lpar2rrd/lpar2rrd ls -l www/cfg_summary.html ls -l www/<hmc name which does not work>

Hi, comon reason for this is wrong time (time zone) on the HMC. Check if times are corrected in tghis output (hmc time vrs lslparutil time) if they are different then reboot the HMC (most probably TZ has been changed without rebooting the HMC) su - lpar2rrd cd /home/lpar2rrd/lpar2rrd ./bin/sample_rate.sh

1. have you set it in storage-list.cfg today or yesterday? 2. product version.

it still uses 5 minutes. grep <svc-alias> etc/storage-list.cfg ps -ef| grep <svc-alias> date

assure it really work for 10 minutes. open tmp/<svc-alias>*perf*txt There is timeframe in the header of each section like: Interval Length: 300 seconds is there 600 seconds?

tail /var/log/httpd/access_log

check Apache error_log, there must be visible this issue It is somewhere in /var usually find /var -name error_log

Hi, Edit etc/storage-list.cfg (10 minutes parameter at the end) svc-alias:SWIZ:192.168.1.1: --> svc-alias:SWIZ:192.168.1.1::::10 kill svcperf for svc-alias ps -ef| grep svcperf| grep svc-alias Let it work and let us know.

Hi, Do you use latest 2.20 version? if not the upgrade at first. How many nodes it has? 8? if so then 10 minute sample interval switch will help. Just confirm it, I would let you know how to do it.