Pavel

does above setting work? Have you trie dto comment this? grep SendEnv /etc/ssh/ssh_config

1. Install this patch Download the patch file, untar it and install as the owner of STOR2RRD installation: Download link: http://download.stor2rrd.com/patch/stor2rrd-2.40-04.tar su - stor2rrd tar xvf stor2rrd-2.40-04.tar cd stor2rrd-2.40-04 ./install.sh cd /home/stor2rrd/stor2rrd ./load.sh refresh the GUI when it finishes…

ok, this should help:vi ~/.ssh/config SendEnv no try it now. if stil no way then try to comment out all SendEnv in /etc/ssh/ssh_config

Hi Alex, thanks for analyzing that!We know about that for years, you are not the first one pointing to that. However no one has ever explained us all of that in such detail. This is definitelly something we must do.I am placing it into our TODO list.

Hi, Set SSH parameter in etc/stor2rrd.cfg to: SSH="ssh -q -o ConnectTimeout=80 -o StrictHostKeyChecking=no -o PreferredAuthentications=publickey -o SendEnv=no " This should be setting. It contains -o SendEnv=noDoes it help?

Hi Alex, well, no plans here, VNX an an old model, we do not want to invest too much our time to that.Anyway, you are going to be a customer soon, then we might go for that as part of our customer support services.It does not look complicated :)

Hi, we see the problem and can reproduce it at us (sqares used for alias cause a problem).We will provide you a fix today/tomorrow ...

cd /home/stor2rrd/stor2rrd/. etc/stor2rrd.cfg $PERL $BINDIR/top.pl

ok, if you run it under stor2rrd user then it will work now. 777 right is not necessary 755 is fine. how happened that some files have been owned by apache user?just trying figure out why it happen and prevent it. to be on the safe side under root:cd /home/stor2rrd/stor2rrdrm logs/error-cgi.log chown -R stor2rrd .

no no, exactly this, no wildcard at the end, just copy&paste, nothing else ls -ld /home/stor2rrd/stor2rrd/www/

I need ls -ld, not ls -l as you providing all the time

again :)ls -ld /home/stor2rrd/stor2rrd/www

ok, I see above something odd.all files here must be owned by stor2rrd! not by apache user.

no, no, ok, 3rd time already asking for the same. I need exactly this output, nothing else, just copy & paste it pls. ls -ld /home/stor2rrd/stor2rrd/www thanks.

ok, and this:ls -ld /home/stor2rrd/stor2rrd/www

sorry, meant that it shoudl be owned by stor2rrd (lpar2rrd in case you use our Virtual Appliance)how does look that output? ls -l /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-max-m.html ls -ld /home/stor2rrd/stor2rrd/www

ls -l /home/stor2rrd/stor2rrd/www/glob-VOLUME-top-max-m.html ls -ld /home/stor2rrd/stor2rrd/www it shoudl be owned by lpar2rrd

Can you try this code? It will say more about this error. http://www.stor2rrd.com/download/top.pl.gz Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) -rwxrwxr-x 1 stor2rrd stor2rrd 84903 Oct 17 17:35 bin/top.pl If your web browser gunzips it automatically then just rename it: mv top.pl.gz top.pl…

5 minutes, you will not lose hist datajust change line like that (last parameter is sample rate, you shold have there 1)in etc/storage-list.cfg storwize_alias:SWIZ:192.168.1.1:/home/lpar2rrd/.ssh/id_rsa:::1 to storwize_alias:SWIZ:192.168.1.1:/home/lpar2rrd/.ssh/id_rsa:::5 or leave it blank, default is 5, defined globally…

Hi, The error ID 980440 "Failed to transfer file from remote node" is normally logged when attempting to copy a file which was just removed from a remote node. there is not too much to do from our side apart of incresing sample rate frequency. 1. Has that really happened right after stor2rrd upgrade?What was original…

Hi, connection issue?Does it pass this check? ./bin/config_check.sh <storage name> Check logs/error.log-<storage name> If you go nowhere then send us logs and details to https://upload.stor2rrd.com

Hi, what is your stor2rrd product version?

Fix for A9000 capacity issue, install it on the top of 2.40 version. It also fixes host graphs which were empty. Download the patch file, untar it and install as the owner&#13;of STOR2RRD installation: &#13;&#13;Download link: http://download.stor2rrd.com/patch/stor2rrd-2.40-03.tar&#13; &#13;&#13; &#13;&#13;su - lpar2rrd…

Hi, yep, it is the same issue.We will fix it during next week and place a fix here.

ignore that

small modification: cd /home/stor2rrd/stor2rrdtar cvf data.tar tmp/<storage name>*.txt logs/*<storage name> gzip -9 data.tar

ok, send us this data to can simulate it (when possible), then we will provide you a fixcd /home/stor2rrd/stor2rrdtar cvf data.tar tmp/<storage name>.txt logs/*<storage name> gzip -9 data.tarhttps://upload.stor2rrd.com

ok, I see it, your volume has [] characters in its name, that is not good.Can you confirm it?I see something like this ...0R00R02X[T]OK_C1STitaniumS...

Hi, stor2rrd product version pls.

they are different reports1. it is last ended month (September)2. it is last 31 days You can see that data is there only since 9th of Oct. The first report time range does not cover it.