Pavel

edit bin/hp3parperf.pl add 3 lines behind line 664:print "DEBUG: statvlun $timeout\n"; $timeout = 600; It will look like this:sub server_statvlun { if ( not defined $timeout or $timeout eq '' ) { $timeout = 360; } else { $timeout = $timeout + 60; } print "DEBUG: statvlun $timeout\n"; $timeout = 600; let it work and let us…

Hi, we have fixed it, try this version: http://www.stor2rrd.com/download/stor2rrd-2.41-51.tar

thanks for providing resolution, we will note it on the above web page!

time ssh <3par> "statvlun -ni -rw -d 300 -iter 1 "

how long takes that command directly from ssh? time ssh ... "statvlun ..." There is alert set to 10 minutes if 300 is in SAMPLE_RATE (etc/stor2rrd.cfg) which obviously timing out.

Hi, do you have many of vluns? How many roughly?we do not use -ni, we had definitelly upgrade to the latest one 2.41.I cannot say if that resolves it, if not then send us logs.The latest version is only the version which we support for free users. cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir export…

Hi Export tool does not work.Are you sure that export tool version 73-... match current storage firmware level? use this for further troubleshooting http://www.stor2rrd.com/Hitachi-CCI-Export-Tool_troubleshooting.htm Let us known if you go nowhere ...

ok, can you at least try to change /home/stor2rrd right to see if it fixes the issu?

is even cgi-bin apache setup pointing to /opt/stor2rrd ?

no no, apache must read /home/stor2rrd/stor2rrd sym link, it is not able You can workaround it by configuring direct /opt/stor2rrd in httpd.conf (instead of /home/stor2rrd/stor2rrd)

Hi, &#13;&#13;Please start RTV_SYSSTS CLEAR(*YES) &#13;&#13; &#13;&#13;parameter CLEAR is Additional Parameters F10, for explanation use F1. &#13;&#13;

ls -ld /home/stor2rrd/stor2rrd/data/XXX-VSPXXX/POOL ls -ld /home/stor2rrd/stor2rrd/data/XXX-VSPXXXls -ld /home/stor2rrd/stor2rrd/data/ ls -ld /home/stor2rrd/stor2rrd/ls -ld /home/stor2rrd/ls -ld /home/ All directories must be read + execute for everyone

ls -l /home/stor2rrd/stor2rrd/data/XXX-VSPXXX/POOL/

let start with upgrade to the latest build. It could be something alredy fixed. if not then we will have a look at this, problem is clear from the log. get the packge:http://www.lpar2rrd.com/download/lpar2rrd-5.09-63.tar Upgrade docu:http://www.lpar2rrd.com/upgrade.htm

Hi, it could be a problem on the server side.send us logs directory from lpar2rrd server: cd /home/lpar2rrd/lpar2rrd # or where is your LPAR2RRD working dir tar cvhf logs.tar logs gzip -9 logs.tar Send us logs.tar.gz via https://upload.lpar2rrd.com You might even attach screenshots when it helps in under

hi, there must be somwthing in /var/tmp/stor2rrd-realt-error.logIf you use private tmp feature on the Linux then the log could be here:ls -l /var/tmp/systemd-private*httpd*/tmp/*real* ls -l /var/tmp/systemd-private*apache*/tmp/*real* tail ...

sorry, typo: cd /home/stor2rrd/stor2rrd tar cvf d.tar tmp/IBM_DS8888A_WR*txt logs/*IBM_DS8888A_WRO gzip -9 d.tar https://upload.stor2rrd.com

hi, is that new DScli supported by the storage? send us this data:cd /home/stor2rrd/stor2rrd tar cvf d.tar tmp/IBM_DS8888A_WRtxt logs/*IBM_DS8888A_WRO gzip -9 d.tar https://upload.stor2rrd.com

looks like mirroring does not have implemented ACL stuff.Hmm, this needs to be done. I will place it into our todo, not sure if we manage to fix it in coming version (in 2 weeks)

what is your rrdtool version?rpm -qa| grep -i rrdtool

Hi, do not create it with touch under stor2rrd user.It must be owned by apache user!Just remove it. Try re-load the page?is the file appears with any error? if not then apache error_log (somewhere in/var : find /var -name error_log) tail error_log

Hi, 1.send us a screenshoot with that error2. tail -50 /var/tmp/stor2rrd-realt-error.log https://upload.stor2rrd.com

Hi, this is consequence that storage is not attached, not the cause. 1. check if this is working:su - stor2rrd (lpar2rrd on virtual appliance) cd /home/stor2rrd/stor2rrd ./bin/config_check.sh <storage name alias> 2. send us logs if you go nowhere cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf…

I see everywhere is used --AS400-- what is correct ls -l /home/lpar2rrd/lpar2rrd/data/Server-9119-FHB-SN844FE67/hmccibtc1/C12186X-844FE67--AS400--/ASP/

what logs contains that? I do not see it in your examples.Pls example.

http://demo.stor2rrd.com/?menu=7acecf0&tab=4

it says "no email", means that no recepients email is definedDo you have there any defined?http://demo.stor2rrd.com/?menu=7acecf0&tab=4

go via ssh to stor2rrd serverthen it is usually in /home/stor2rrd/stor2rrdtail logs/alert_event_history.log

Hi, we have no evidency of that. Is it logged at least in logs/alert_event_history.log ?Has been the device red in the healt status page?

sorry for delay. has that happen for all your lpars or only for some particulars?do they have any specific ASP setup? As per your log there is single ASP (1) and data being updated.