Pavel

Hi, cd/home/lpar2rrd/lpar2rrdls -ld etc etc/web_configls -l etc/web_config Anything related in Apache error_log (somewhere in /var usually)?

Hi, please try to check Firefox browser console for errors: Press [F12], then click on the "Console" tab. If you don't see any errors try reloading the page again, the error may be generated when the page loads. The console will provide you with the error type, the location of the error and the line number You should see…

Hi, try Ctr-F5 to refresh the page, or other browser.

Hi, it seems that you do not have connected the HMC which manages that server/frame.You should see it under "Unmanaged" in the UI. Send us a screenshot (support@lpar2rrd.com)

Hi, yes, it is safe removing data/server/hmc/<lpar name>.rrm and <lpar name>.rsm file Update menu:./load.sh htmlCtrl-F5 in the GUI

Hi, we actually do not have access to XIV gen3.We would need some data to troubleshoot the issue, can you provide us debug logs? 1. cd /home/stor2rrd/stor2rrd echo "export DEBUG_FULL=1" >> etc/.magic echo "export DEBUG_SCRIPT=1" >> etc/.magic 2. after 10 minutes there should be a script: data/<xiv name>/<xiv…

sorry, lpar2rrd version :) tail -1 /home/lparr2rrd/lpar2rrd/etc/version.txt if oit is not 6.02-19 then upgrade to it, you will find a download link athttps://www.lpar2rrd.com/Hyper-V-performance-monitoring-installation.htm?5.4 --> lpar2rrd tab

Hi, what is your stor2rrd version?tail -1 /home/stor2rrd/stor2rrd/etc/version.txt

ok, I just highlight in the docu to make it more visible for others

ok, there was a bug affecting under some circumstances more nodes SVC clusters, it has been fixed recently.

capacity data needs an hour to apear in the UI. BTW I see in Pool IO only a few peeks? is that something expected or would you expect more countinuos IO load.

Hi, we register a little bug in the latest 2.52 with Tier capacity graphs, but this does not sound like that.Can you try to upgrade to the latest code anyway?if the issue persist we will investigate further. https://www.stor2rrd.com/download/stor2rrd-2.52-15.tar Upgrade is easy and fast, docu:…

Hi, we see that for the first time. This procedure normally works. Can you contact Hitachi support?

Hi, ok, send us this file:cd /home/stor2rrd/stor2rrd tmp/menu.txt https://upload.stor2rrd.com describe a problem in the upload form.

Hi, I think I know what happened.You have at first migrated your LPARs and after that you have attached new HMCs to lpar2rrd server.This situation is not properly handled, usually HMCs are connected first.Anyway, we have a fix for that just from last week. Upgrade to this version, when it is not fixed immediately then it…

Hi, your right, it is not implemented.It will be available in the next release where it will be a must because all storage configuration will be done through the UI.

Hi, You have downloaded 32bit package. You're on a 64-bit system, and don't have 32-bit library support installed. To install (baseline) support for 32-bit executables https://stackoverflow.com/questions/8328250/centos-64-bit-bad-elf-interpreter

Hi, basically AMS is supported except quite historical firmwares.Definitelly try it, if it does not work then let us know, we will check logs and let you know.

Hi, try to upgrade to this version, it should fix menu issue (standalone ESXi vrs vCenter) https://www.lpar2rrd.com/download/lpar2rrd-6.02-18.tar

Hi, upgrade to this version, ACL Linux issue is fixed there:https://www.lpar2rrd.com/download/lpar2rrd-6.02-18.tar

Hi, here are hot fixes, let us know if the problem is resolved. https://www.stor2rrd.com/download/hp3parperf.pl.gz -rwxrwxr-x 1 stor2rrd stor2rrd 21113 Jun 4 08:09 bin/hp3parperf.pl Gunzip it and copy to /home/stor2rrd/stor2rrd/bin (755, stor2rrd owner) If your web browser gunzips it automatically then just rename it: mv…

Hi, 1. configure old storage on a new appliance (use same alias)2. copy data from old instance to the new onecd /home/stor2rrd/stor2rrd/data/<v3700 storage alias> Just above directory copy over <v3700 storage alias> It is basically all. You should see all history on a new appliance

Hi, thanks for confirmation!yep fix will appear in the next release.

It is caused by very low traffic on the storage (0 IOPS on most of volumes) When there is traffic like this then latency in not important anyway.We cannot do too much with that on our (stor2rrd side) anyway

Hi, ok, I see it, it is something we see for the first time, we will have to adopt our code.We will let you know as soon as it is done, thanks for notifying us.

Hi, logs plsNote a short problem description in the text field of the upload form. storage=<storage name> cd /home/stor2rrd/stor2rrd # or where is your STOR2RRD working dir tar cvhf logs.tar logs/*$storage tmp/$storage*txt logs/sys.log logs/error.log logs/error-cgi.log gzip -9 logs.tar Send us logs.tar.gz via…

Hi, try this hot fix, installation is same as previous time.Let us know if that resolve the issue. https://www.lpar2rrd.com/download-static/C_RTVSTS.zip

Hi, try this version, there has been some related changel recently:https://www.lpar2rrd.com/download/lpar2rrd-6.02-15.tar upgrade procedure: https://www.lpar2rrd.com/upgrade.htm?5.6 Let us know if the problem is resolved or now.

Hi, wow, it is prety big environment! Use this as a hot fix, it will resolve the issue https://www.lpar2rrd.com/download/load.sh.gz -rwxrwxr-x 1 lpar2rrd lpar2rrd 22664 May 27 12:32 load.sh Gunzip it and copy to /home/lpar2rrd/lpar2rrd/ (755, lpar2rrd owner) If your web browser gunzips it automatically then just rename it:…

Hi, product version pls.